Specialist, Inflight Hub Control Center jobs in United States
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American Airlines · 9 hours ago

Specialist, Inflight Hub Control Center

American Airlines is a leading airline that offers travel opportunities and career growth. The Specialist, Inflight Hub Control Center will represent Inflight in the Hub Control Center, supporting operational reliability and collaborating with various departments to ensure on-time departures.

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H1B Sponsor Likelynote

Responsibilities

Collaborate with turn coordinators and Hub Control Center leaders to support the operation
Review flights and checks for potential crew misconnects
Monitor crew assignments to minimize flight delays or interruptions
Assist with requests from other departments, IOS, Scheduling, etc
Provide status of department reliability and communicates irregularities which may impact the daily operation
Coordinates with Crew Scheduling/Tracking for preboarding of flights or re-crewing
Partner with Inflight Operations Support to triage incidents and support the operation
Assist with delay investigations, daily and monthly reports pertaining to operational activities
Support departmental and station goals by reviewing and identifying delay data and trends
Coordinate with other departments to mitigate issues and facilitate on-time departures
Ensure on-time departures are consistently delivered to our customers

Qualification

Operational reliability metricsCrew coordinationData analysisInflight operations experienceProject coordinationPlanning skillsCoaching skillsInterpersonal skillsOrganizational skills

Required

Bachelor's degree in related field or equivalent experience/training
3+ years of relevant experience
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Ability to secure appropriate airport authority and/or US Customs security badges
Must pass U.S. Department of Transportation (DOT) mandated drug test
Able to push/pull force of up to 60 pounds
Available to work shifts that include early mornings, late nights, weekends, and holidays. Along with the flexibility of shift changes for operational needs
Successfully perform physical requirements of the job, including emergency evacuation drills
Ability to engage, coach, and collaborate with crew members and other departments to achieve an on-time departure
Ability to make sound decisions in a fast-paced environment in addition to analyzing and making decisions based on data
Ability to effectively coordinate multiple projects at the same time
Excellent interpersonal, planning, and organizational skills

Preferred

Current Inflight, Customer Care, Hub Control Center, or other operational experience
An understanding of working with a contract labor group is desirable

Benefits

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Company

American Airlines

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American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.

H1B Sponsorship

American Airlines has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)

Funding

Current Stage
Public Company
Total Funding
$1B
2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity

Leadership Team

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Doug Parker
Chairman and former CEO at American Airlines 
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David Seymour
Chief Operating Officer
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Company data provided by crunchbase