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State of Utah · 10 hours ago

Authentication Specialist & Receptionist

Salt Lake County, UT

Full-time

Onsite

New Grad, Entry Level

The State of Utah's Office of the Lieutenant Governor is seeking a dedicated individual to serve as its Authentications Specialist and Receptionist. This role involves processing document authentication requests and maintaining the reception area, acting as the first point of contact for the public.

GovernmentInformation TechnologyLaw Enforcement

Responsibilities

Interact with and assist constituent requests for document processing

Greet and assist all members of the public that enter the office

Handle and receipt all monetary transactions

Monitor email accounts related to Authentications and respond to emails and questions

Answer phone calls

Open and distribute mail

Assist the public in matters related to notary commissions

Data entry

Other general office duties as assigned

Qualification

Customer serviceMicrosoft ExcelMicrosoft WordMicrosoft PowerPointGoogle SuiteMultitaskingCommunication skillsProfessional demeanorSpanishTeamwork

Required

Excellent customer service skills

Professional demeanor

Ability to work within a team

Ability to multitask

Willingness to learn

Positive attitude

Interact with and assist constituent requests for document processing

Greet and assist all members of the public that enter the office

Handle and receipt all monetary transactions

Monitor email accounts related to Authentications and respond to emails and questions

Answer phone calls

Open and distribute mail

Assist the public in matters related to notary commissions

Data entry

Other general office duties as assigned

Available to work in-person Monday through Friday, from 8 AM to 5 PM, excluding all state and federal holidays

Preferred

Proven experience working in a front office

Intermediate to advanced skills in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Google Suite products (e.g., Google Docs, Sheets, Calendar)

Excellent communication skills—both written and verbal—with the ability to simplify and explain complex and technical concepts

Knowledge of principles, practices, and procedures of an office environment

Ability to deal with people in a manner which shows sensitivity, tact, and professionalism

Excellent customer service

Ability to organize, multitask, prioritize, and work under pressure

Ability to maintain a safe and highly organized reception area

Ability to speak Spanish