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Black Hills Energy · 3 hours ago

Software Development Analyst I or II

Rapid City, SD

Full-time

Onsite

Entry, Mid Level

$28.75/hr - $43.17/hr

1+ years exp

Black Hills Energy is a community-focused utility company committed to improving life through energy. The Software Development Analyst will develop applications to simplify and automate business processes, collaborate with stakeholders, and support enterprise applications.

EnergyOil and GasRenewable Energy

No H1B

Responsibilities

Collaborate with stakeholders to understand business processes and identify opportunities to enhance or automate solutions

Develop comprehensive plans for automation solutions, considering system integrations, scalability, and user requirements, following application lifecycle guidelines

Design, build, and support enterprise applications using the Power Platform ecosystem, SharePoint Online, and a modern cloud environment

Work with IT and other business team members in all phases of implementation and software development lifecycles, including identifying and documenting requirements, creating technical design documents, developing, and testing solutions, troubleshooting, and resolving application issues

Take proactive steps to evaluate issues, determine alternatives, and implement the appropriate solution for the customer. Provide follow-up to ensure successful implementation of designs and enhancements. Improve business processes by monitoring and analyzing trends in service tickets received, aiding in problem resolution, and recommending improvements and providing business process training

Follow best practices for version control, application lifecycle management, and participate and ensure compliance with IT change control and SOX processes

Be available as part of a rotating On-Call schedule to respond during non-working hours, especially related to project target dates and company emergencies

Stay up to date on changes and advances in technology that could affect the company

Collaborate, mentor, and cross-train with a team of analysts and software developers on concepts, standard methodologies, and software development

Qualification

Power PlatformC#PythonSQLJavaPowerShellHTMLGenerative AICustomer serviceProblem solvingCommunication skillsTime managementOrganizational skills

Required

Associate's Degree Information Technology, Computer Science or related specialty, or equivalent combination of relevant experience and education

Great customer service, leadership, time management, and organizational skills, along with demonstrating the ability to prioritize, work within challenging situations, and adapt quickly when business priorities change

Ability to troubleshoot and solve problems across the entire applications ecosystem with guidance

Professional oral and written communication skills when working with IT and business customers with minimal oversight from leader

Ability to work independently with vendors, other IT team members and business partners - locally and remotely - on software requirements and system support, while keeping team members and leadership well informed of efforts

Maintains a regular, dependable attendance and a consistently high level of performance

Minimum of 1 year experience with software development, supporting application systems, or combination of relevant experience and education for Level I

Minimum of 3 years experience with software development, supporting application systems, or combination of relevant experience and education for Level II

Preferred

Prior experience designing, developing, and supporting automated processes and information systems

Knowledge of information technology concepts, including business area analysis, business system design, data modeling, and application development

Depending upon assignments, experience with programming languages and related technologies including C#, Python, Java, Keyword Queries, Power Fx, HTML, SQL, and PowerShell

Knowledge of Generative AI concepts and technologies including large language models (LLM)

Proven understanding of the importance of cybersecurity in protecting company technology assets

Understanding of Sarbanes-Oxley and other risk-based controls as they relate to software systems preferred but not required