Client Service Representative jobs in United States
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VCA Animal Hospitals · 10 hours ago

Client Service Representative

VCA Animal Hospitals is looking for a full-time Client Service Representative to join their team at VCA Loomis Basin Veterinary Clinic. The role involves providing excellent customer service to pet owners, managing appointments, and handling medical records in a compassionate and reliable manner.

Health CareHospitalMedicalPetVeterinary
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H1B Sponsor Likelynote

Responsibilities

Greeting visitors
Answering telephones
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Answering questions regarding services and cost
Managing medical records, charts, reports and correspondence

Qualification

Listening skillsCompassion for petsPeopleCommunication skillsMicrosoft OfficeProven decision-making skillsLift 40 lbsWork non-traditional hours

Required

High School Diploma/GED or equivalent
Excellent listening and communication skills
Compassion for pets and people—as well as awareness and understanding of others' reactions
Proven decision-making skills to choose the most appropriate course of action
The ability to integrate new information into problem-solving
Proficiency in Microsoft Office
Willingness to work non-traditional hours, including nights, weekends and holidays
The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

Preferred

Previous experience in a veterinary hospital is a bonus!

Benefits

Medical
Dental
Vision
Paid vacation/sick days
401(k)
Generous employee pet discounts
Mental health resources
More

Company

VCA Animal Hospitals

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A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.

H1B Sponsorship

VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)

Funding

Current Stage
Late Stage

Leadership Team

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Trevor Adams, CPA, CGMA
Chief Financial Officer
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Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
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Company data provided by crunchbase