Apply on Employer Site

Purple Communications, Inc · 7 hours ago

Sign Language Interpreter Flex 12

Charlotte, NC

Full-time

Hybrid

Entry Level

3+ years exp

Purple Communications, Inc is seeking a Sign Language Interpreter to provide high-quality American Sign Language interpreting through video in a call center. The role involves delivering effective video relay service, adhering to professional conduct standards, and maintaining excellent customer service in a dynamic environment.

MessagingTelecommunications

Responsibilities

Provide effective video relay service and video remote interpreting for consumers

Support and model the company's mission and values

Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues

Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping

Adhere to all policies and procedures as outlined by the company and all FCC regulations

Demonstrate the ability to adapt quickly to new and changing technologies

Multi task between interpreting effectively and utilizing video

Participate in company sponsored training for Professional Development

Exhibit the ability to meet performance expectations with minimal supervision

Possess the ability to work effectively in a fast paced, dynamic environment

Demonstrate strong interpersonal skills in all settings

Onsite interpreting for consumers will be offered based on business need but is not required. Where driving is required for onsite work, access to a vehicle, valid driver's license and required insurance is necessary