Fraud Operations Specialist jobs in United States
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Sunbit · 8 hours ago

Fraud Operations Specialist

Sunbit is a financial technology company that provides innovative payment solutions to ease the stress of paying for life’s expenses. They are seeking a highly organized and detail-oriented Fraud Operations Specialist to manage daily customer-related operations, focusing on fraud prevention and process optimization.

FinanceFinancial ServicesFinTech
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Growth Opportunities

Responsibilities

Entering and updating cardholder information into our database
Tracking, investigating, and resolving merchant and customer fraud prevention cases
Assisting in the development and implementation of new processes
Calculating credit refunds and processing account adjustments
Analyzing and interpreting various reports to support decision-making
Collaborating with multiple departments to streamline and improve procedures
Taking on additional tasks and responsibilities as needed

Qualification

Credit card industry experienceFraud investigationMicrosoft SuiteGreenscreen experienceTransUnion toolsLexisNexis toolsOrganizational skillsCommunication skillsAttention to detail

Required

Previous experience in the credit card industry
Proven track record in investigating high risk customers and merchants cases with the intent to prevent fraud
Strong verbal and written communication skills
Proficient with computer systems and software
Exceptional organizational skills and keen attention to detail
Experienced with Microsoft Suite (Word, Excel, PowerPoint, Outlook)

Preferred

Experience with greenscreen is a plus
Experience with TransUnion and LexisNexis fraud tools is a plus

Benefits

Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
Newly added HSA and Pet Insurance
401K Plan with Matching

Company

Sunbit offers pay-over-time technology that allows users to finance everyday expenses by dividing payments into manageable installments.

Funding

Current Stage
Late Stage
Total Funding
$1.32B
Key Investors
Waterfall Asset ManagementGroup 11Zeev Ventures
2025-08-06Debt Financing· $200M
2024-11-04Debt Financing· $355M
2024-01-23Debt Financing· $310M

Leadership Team

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Arad Levertov
CEO (Co-Founder)
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Ornit Dweck-Maizel
CTO (Co-Founder)
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Company data provided by crunchbase