Chase · 3 weeks ago
Senior Director of Product - API Management Platform
1301 2nd Ave, Seattle, WA, 98101, US
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $285K/yr
8+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. They are seeking a visionary Senior Director of Product to lead their API Management Platform, focusing on driving innovation and ensuring the platform meets high standards of scalability and reliability. This role involves defining product strategy, managing the product life cycle, and collaborating with various teams to deliver a world-class API ecosystem.
BankingFinancial Services
Responsibilities
Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors, the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Develop and communicate a compelling vision and strategy for the API Management Platform, aligning with business objectives and developer needs
Own and drive the product roadmap, prioritizing features and enhancements that deliver value to both internal and external developers. Build, mentor, and lead a high-performing team of product managers, fostering a culture of innovation, collaboration, and excellence. Partner with engineering, UX, security, compliance, and business teams to deliver seamless, secure, and scalable API solutions
Champion the needs of developers by delivering intuitive onboarding, comprehensive documentation, robust developer tooling, and responsive support. Leverage AI technologies, such as Retrieval-Augmented Generation (RAG), to optimize developer experience through intelligent search, self-service tooling, and enhanced support capabilities
Ensure the platform meets mission-critical SLAs for performance, availability, and security, supporting millions of API calls daily
Engage with internal business units and external partners to understand requirements, gather feedback, and drive adoption. Leverage analytics and usage data to inform product decisions, measure success, and continuously improve the platform
Stay ahead of industry trends, incorporating emerging technologies (such as AI, RAG, and advanced developer tooling) to maintain a leading-edge platform
Qualification
Required
8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Bachelor's or advanced degree in Computer Science, Engineering, or related field
8+ years of product management experience, with at least 5 years in a leadership role overseeing large-scale, mission-critical platforms
Proven track record of building and scaling API management platforms or developer ecosystems in complex environments
Deep understanding of API technologies, developer platforms, authentication, security, and cloud infrastructure
Experience supporting both internal and external developer communities, with a focus on developer experience and engagement
Demonstrated experience leveraging AI technologies to optimize developer experience and platform capabilities
Strong technical acumen; able to work closely with engineering teams and understand architectural trade-offs
Excellent communication, stakeholder management, and leadership skills
Preferred
Recognized thought leader within a related field
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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