Fanatics · 20 hours ago
Fraud Investigator
525 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Mid, Senior Level
4+ years expFanatics is a leading sports merchandise company, and they are seeking a Fraud Investigator to identify, investigate, and mitigate fraud attacks across the business. This role involves working closely with various teams to analyze fraud activity and strengthen detection and reporting frameworks.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Investigate new and emerging fraud attack vectors, identifying patterns, root causes and systemic gaps
Perform in depth analysis of fraudulent chargebacks to understand errors, control failures and decisioning opportunities that led to losses
Review historical fraud cases and prior incidents to extract actionable learnings and prevent recurrence
Serve as the primary point of contact for complex, high-risk and ambiguous fraud escalations, including cross-functional cases
Analyze FBG fraud health metrics to identify underlying trends, anomalies and early warning indicators of potential risk
Assist leadership in optimizing fraud strategy, including recommendations related to controls, tooling, workflows and investigative methodologies
Support and advance regulatory and compliance reporting through detailed account reviews, performance analysis and investigative findings
Partner closely with Fraud Compliance, AML and Compliance teams to ensure fraud investigations meet all regulatory and documentation standards
Work cross-functionally with Fraud Operations, Chargebacks, AML, Compliance and Product/Payments partners to resolve complex fraud issues
Collaboratively suggest and drive improvements to day-to-day fraud investigations, escalation handling and team processes
Act as a subject-matter expert during fraud incidents, contributing insight, guidance, and investigative direction
Share learnings, trends, and investigative insights with leadership and peers to strengthen team capability and fraud readiness
Qualification
Required
4+ years of relevant fraud, payments risk, or AML experience, with demonstrated exposure to complex investigations
Deep understanding of KYC, fraud withdrawal platforms and geo location tooling
Strong investigative instincts with the ability to connect disparate data points into clear fraud narratives
Proven experience analyzing chargebacks, fraud metrics and investigative outcomes to drive improvements
Ability to operate independently on complex cases while collaborating effectively across teams
Strong written and verbal communication skills, with the ability to explain complex fraud issues to diverse stakeholders
Advanced analytical skills; strong proficiency in Google Sheets and familiarity with tools such as Tableau, Sigma, Snowflake and SQL
Understanding of gaming, payments, and transaction lifecycles; online sports betting or iGaming experience strongly preferred
Demonstrated curiosity, ownership and continuous-improvement mindset
Flexibility to work in a fast-paced, evolving regulatory environment
Ability to obtain and maintain licensing in multiple jurisdictions
Preferred
Understanding of gaming, payments, and transaction lifecycles; online sports betting or iGaming experience strongly preferred
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Leadership Team
J
Joseph Bozich
Advisor to Chief Executive Officer
Michael Mahan
CEO
Recent News
2026-01-17
Sports Business Journal
2026-01-16
Sports Business Journal
2026-01-16
Company data provided by crunchbase