Enterprise Mobility · 9 hours ago
Claims Phone Representative
United States
Full-time
Remote
Entry Level
$15.09/hr - $15.09/hr
1+ years expEnterprise Mobility is looking for remote employees in Georgia to join their Phone Representative team. The role involves receiving incoming calls from various parties and directing them appropriately, while providing professional customer service and managing conflicts effectively.
RentalTourismTravel
No H1B
Responsibilities
Answer incoming calls
Assist callers by directing calls to the appropriate team member
When appropriate, answer the caller's question or take information and document in claim file
Provide professional customer service that reflects positively on the company
Successfully manage conflict during difficult or emotional situations
Effectively communicates with individuals related to a claim file
Complete outbound calls to report claims to insurance carriers
Adhere to company policies, procedures, guidelines and state and federal laws
Other miscellaneous job-related duties as assigned
Qualification
Required
Must currently live in the state of Georgia
You must have at least one year of continuous employment with the same company
Must be willing to accept $15.09/hr for this position
At least basic/beginner skill level in Microsoft Office products (Outlook, Word and Excel) is required
Must have a permanent residence with a defined work space that is free of distractions
Must have consistent and reliable high-speed internet access
Must be available to attend the full first week of training, Monday-Friday from 8:00 AM to 5:00 PM EST
Must be able to work full-time schedule, Monday-Friday from 10:00 AM to 6:30 PM EST
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be at least 18 years old
Preferred
Previous call center experience preferred
Customer service experience via phone or e-mail communication preferred
Benefits
Paid virtual training
Full-time benefits including medical, dental & vision
401k with a company match of up to 4%
Profit sharing
Paid time off
Employee discounts
Company
Enterprise Mobility
At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chrissy Taylor
President & Chief Executive Officer
Mike Andrew
Chief Legal & Legislative Officer
Recent News
Research and Markets
2025-09-26
2025-08-19
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