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Albertsons Companies · 19 hours ago

FT Baker

200 BLAIR MILL RD, HORSHAM, PA, 19044, US

Full-time

Onsite

New Grad, Entry Level

Albertsons Companies is a retail organization that emphasizes strong customer service and product quality. The FT Baker role focuses on providing excellent customer service while preparing and maintaining bakery products to ensure freshness and compliance with food safety standards.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service

Assists customers by making product suggestions, filling special orders and food preparation suggestions

Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed

Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction

Implements proper and efficient product preparation and packaging techniques

Plans production and follows production sheet using Division Production Sheet

Thaws, proofs and bakes production such as: rolls, bread, cookies pastries and donuts. May be required to fill display cases with product, rotate product and pull outdated product from the sales floor

Measures and mixes ingredients to form dough or batter. Cuts and mold dough to form pie crust, rolls cookies and related products (Applies only for scratch bakery)

Bakes and monitors product in oven and adjusts oven temperature as needed

Maintains Bakery case cleanliness, visual appeal and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe work environment

Ensures temperatures are maintained in all phases of preparation, display and storage. Ensures proper signing of products. Complies with retail labeling laws, federal and state regulations, Company and code dating policies

Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler

Understands opening and closing department procedures

Ability to follow and maintain department standards. Builds displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department

Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Responsible for ensuring proper code dating for all products within the department are being enforced

Implements effective promotional and seasonal displays

Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records

Accurately completes, maintains and monitors daily log sheet, Production Chart and other required paperwork and logs

Controls shrink and cost

Complies with all workplace safety rules and regulations

Ensures safety, cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, prep area and display area, including code date compliance as required

Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity

Other necessary and required duties

Qualification

Customer serviceFood preparationBakingInventory controlProduct handlingManual dexterityMathematics knowledgeSafety complianceCommunication skillsInterpersonal skills

Required

Exemplifies and ensures strong customer service in all areas of the job

Provides a superior quality product that exceeds the customers' expectations

Working knowledge of the department functions and maintaining an adequate amount of fresh inventory

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service

Assists customers by making product suggestions, filling special orders and food preparation suggestions

Answers and responds to incoming calls appropriately

Receive and appropriately resolves customer complaints and reports to Store Director as needed

Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction

Implements proper and efficient product preparation and packaging techniques

Plans production and follows production sheet using Division Production Sheet

Thaws, proofs and bakes production such as: rolls, bread, cookies pastries and donuts

May be required to fill display cases with product, rotate product and pull outdated product from the sales floor

Measures and mixes ingredients to form dough or batter

Cuts and mold dough to form pie crust, rolls cookies and related products (Applies only for scratch bakery)

Bakes and monitors product in oven and adjusts oven temperature as needed

Maintains Bakery case cleanliness, visual appeal and inventory levels

Responsible for ensuring the proper cleanliness, sanitation and appearance of bakery area and equipment and for ensuring a safe work environment

Ensures temperatures are maintained in all phases of preparation, display and storage

Ensures proper signing of products

Complies with retail labeling laws, federal and state regulations, Company and code dating policies

Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives

Stocks and rotates product

Maintains and organizes cooler

Understands opening and closing department procedures

Ability to follow and maintain department standards

Builds displays, rotates and discards outdated or spoiled product

Ensures cleanliness of work area and department

Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Responsible for ensuring proper code dating for all products within the department are being enforced

Implements effective promotional and seasonal displays

Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product

Adheres to product temperature and storage guidelines and follows proper packaging techniques

Processes administrative paperwork and maintains accurate department records

Accurately completes, maintains and monitors daily log sheet, Production Chart and other required paperwork and logs

Controls shrink and cost

Complies with all workplace safety rules and regulations

Ensures safety, cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, prep area and display area, including code date compliance as required

Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity

Requires good communication and interpersonal skills and the ability to maintain professional demeanor in regards to customers and co-workers

Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 60 lbs

Bends, stoops and reaches frequently

Pushes and pulls fully loaded hand trucks and pallet jacks

Performs repetitious arm movement to prepare, package and display products

Complies with company grooming standards and dress code

Manual dexterity and good eye-hand coordination are necessary

Able to stand for long periods of time

Mental alertness is necessary to ensure safe and accurate completion of work activities

Requires knowledge of basic mathematics and weights and measures

Must have knowledge of product variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures

Operates telephones, pallet jack, hand truck, knives, scissors, safety cutters, bread slicer, photo cake machine, mixer, microwave oven, ovens and proof boxes

Utilizes cleaning supplies and equipment

Requires handling of latex products

Operates computer software and electronic ordering devices to order product

May be required to work nights, weekends and holidays

Scheduled hours will vary

Good attendance is required

Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties