Chase · 4 months ago
Ops 2.0 Business Operations Manager
7610 W Washington St, Indianapolis, IN, 46231, US
Full-time
Onsite
Mid, Senior LevelChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Business Operations Manager in the Operations 2.0 team, you will transform operational processes by leveraging strategic opportunities presented by Deposits 2.0 and collaborate with cross-functional teams to influence the design of new deposit products.
BankingFinancial Services
Responsibilities
Lead the analysis of operational impacts of new deposit products; predict and mitigate issues
Collaborate with cross-functional teams to create detailed business cases that support operational recommendations, leveraging data and analytics to drive decision-making
Drive organizational change within operations using the Prosci ADKAR Model for effective management
Communicate product vision and benefits to engage stakeholders
Build and maintain strong relationships with key stakeholders, including senior leadership, operations teams, and external partners
Act as a trusted advisor on readiness and change management
Qualification
Required
Proven experience in business operations management
Strong analytical skills with the ability to predict and mitigate operational issues
Experience in leading cross-functional teams and collaborating with various stakeholders
Excellent communication skills, with the ability to articulate product vision and benefits to engage stakeholders
Familiarity with change management methodologies, such as the Prosci ADKAR Model
Ability to build and maintain strong relationships with key stakeholders, including senior leadership and external partners
Preferred
Management Consulting experience
Experience in managing the launch of new products, particularly in the financial services sector
Proficiency in data analytics tools and techniques to drive decision-making
Experience in human capital management and fostering a collaborative, high-performance culture
Previous experience in conducting dress rehearsals to assess and address operational gaps
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
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