Granger Medical Clinic ยท 1 month ago
Patient Service Representative - Bilingual - Rheumatology
Granger Medical Clinic is seeking a bilingual Patient Service Representative for their Rheumatology department. The role involves being the first point of contact for patients, providing excellent customer service, scheduling appointments, and communicating with medical staff.
Health Care
Responsibilities
Greet patients presenting for medical or other services in a courteous manner
Answer telephones in a professional manner
Scheduling appointments in accordance with established procedures
Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs
Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided
Other duties as assigned
Qualification
Required
Excellent customer service, communication, multi-tasking and organizational skills
Typing / keyboarding skills
Must be a team player and enjoy working with people
Must be able to read, understand and communicate in English
High School Graduate or equivalent
Previous medical billing / office experience
Customer service experience
Preferred
Bilingual (Spanish speaking)
Additional languages helpful. Spanish Preferred
Benefits
Vision
Dental
Medical
Sick Leave
Paid Time Off
Life Insurance
Paid Maternity Leave
Tuition Reimbursement
Short- and Long-Term Disability
Employee Assistance Program (EAP)
Health Savings and Flexible Spending Accounts
401(k) with a Company Match, Profit Share, and Safe Harbor Contributions
Company
Granger Medical Clinic
Granger Medical Clinic is a medical practice company offering primary and specialty medical care.
Funding
Current Stage
Late StageLeadership Team
G
Glenn Wilson
Co-Founder
L
LaVere Poulsen
Co-Founder
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