Platform Product Manager III - Digital Channel jobs in United States
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First Citizens Bank · 1 week ago

Platform Product Manager III - Digital Channel

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$99K/yr - $135K/yr
date2+ years exp

First Citizens Bank is seeking a Platform Product Manager III for their Digital Channel team, responsible for developing and delivering Treasury, Cash Management, and Payment products. The role involves managing the digital banking platform functionality, leading cross-functional teams, and enhancing the digital experience for clients.

BankingInsuranceLendingPaymentsWealth Management
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H1B Sponsor Likelynote

Responsibilities

Act as a subject matter expert on Commercial and Treasury banking platforms and digital experience. Focus on expanding and enhancing the digital experience of the platform
Understand the mobile experience as it relates to commercial banking, user needs and expectations
Develop requirements, prioritize, manage roadmap, and communicate across the with stakeholders across Operations, Sales, Technology, Architecture, Design and other teams and partners
Document user stories, groom product backlog through Agile routines, and work collaboratively with technology to support production releases to deliver enhancements across multiple API Banking products
Research trends in Digital Commercial Banking to incorporate new capabilities to offer an efficient client and associate servicing experience
Define product usage analytics to drive insights and strategic decision making
Evolve agile product development process, routines, and ceremonies. Coach others about agile product development methodology

Qualification

Product management experienceAgile product developmentDigital product managementMobile App experienceIdentitySecurity ManagementData analysis experienceVerbal skillsJira/Confluence/Office suiteWriting user storiesDeveloping business casesDeveloping roadmapWorking independentlyUnderstanding architectural decisionsWritten skills

Required

Bachelor's Degree and 2 years of product management experience OR High School Diploma or GED and 6 years of product management experience
Act as a subject matter expert on Commercial and Treasury banking platforms and digital experience
Understand the mobile experience as it relates to commercial banking, user needs and expectations
Develop requirements, prioritize, manage roadmap, and communicate across the with stakeholders across Operations, Sales, Technology, Architecture, Design and other teams and partners
Document user stories, groom product backlog through Agile routines, and work collaboratively with technology to support production releases to deliver enhancements across multiple API Banking products
Research trends in Digital Commercial Banking to incorporate new capabilities to offer an efficient client and associate servicing experience
Define product usage analytics to drive insights and strategic decision making
Evolve agile product development process, routines, and ceremonies
Coach others about agile product development methodology
Financial services and/or commercial banking experience
Industry experience with Online Banking, Cash Management, and/or Treasury Management products
Agile product development and methodology experience
Product management and product ownership expertise and experience
Mobile App experience
Identity and Security Management experience
Financial services experience
Digital product management experience
Excellent written and verbal skills
Jira/Confluence/Office suite experience
Experience writing user stories, epics, features
Experience developing business cases
Ability to develop roadmap and product vision
Ability to work independently
Data analysis experience
Technical skills to understand complex architectural decisions

Preferred

Master Business Administration degree
A minimum of 4 years of experience in banking, payments, or financial services industries
A minimum of 4 years of experience leading product / software development teams

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

Company

First Citizens Bank

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First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
dateFounded in 1898
location
Raleigh, North Carolina, USA
people-size10001+ employees
web-link
http://www.firstcitizens.com

H1B Sponsorship

First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$33M
2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO

Leadership Team

C
Craig Nix
Chief Financial Officer
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Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
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