Community Developmental Specialist jobs in United States
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Health Care Service Corporation · 3 months ago

Community Developmental Specialist

Health Care Service Corporation is a purpose-driven company that invests in the professional development of its employees. The Community Developmental Specialist role involves assisting customer service walk-ins and coordinating outreach programs, while developing and maintaining relationships within the community.

Health InsuranceInsurance
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Growth Opportunities

Responsibilities

Assisting customer service walk-ins
Partnering with Community Outreach Specialist
Coordinating, organizing, planning and implementation of outreach programs
Developing, managing, and maintaining cooperative relationships with assigned populations and their advocates
Educating, training, researching and resolving problems and providing assistance and information
Responsible for special projects and maintaining community contacts

Qualification

Claims administrationCustomer serviceEmployee trainingBilingual - SpanishAnalytical skillsPC proficiencyVerbal communicationWritten communicationOrganizational skills

Required

High School Diploma or GED
2 years experience in claim administration, claims auditing, customer service or membership
1 year experience giving employee feedback and/or providing employee training
Verbal and written communication skills
Organizational, analytical and training skills

Preferred

Bilingual - Spanish
Strong communication skills
PC proficiency to include Word, Excel and PowerPoint
Ability to travel statewide, and work evenings and weekends when required

Benefits

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives

Company

Health Care Service Corporation

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Health Care Service Corporation is a customer-owned health insurance company.