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Nuvance Health · 11 hours ago

Front Desk Registration

Fishkill, NY

Full-time

Onsite

Entry, Mid Level

$20.26/hr - $20.26/hr

2+ years exp

Nuvance Health is a healthcare provider seeking a Front Desk Registration professional to deliver exceptional customer service. The role involves verifying patient demographic and insurance information during check-in processes and requires knowledge of insurance requirements while maintaining courteous communication with patients and visitors.

Health CareHospitalMedical

Responsibilities

Follows opening and closing procedures. Adheres to policies for daily deposits and banking reconciliations

Greets all patients and visitors to DRA in a polite, prompt and helpful manner

Check in patients obtaining necessary demographic and insurance information necessary to accurately bill. Follows designed workflows of Cerner and DRA tools for front desk reception

Reviews all forms for accuracy, completion and signature according to policy prior to scanning

Collects all co-payments as required by policy

Answers the telephone, handles, and routes or assists callers following DRA phone procedures

Ability to communicate to referring physician offices interpretations of exams as needed

May schedule appointments verifying patient’s insurance eligibility, coverage, authorizations for scheduling exams utilizing HQ scheduling protocol and follows designed workflows of Cerner and DRA tools

Confirm patient’s daily appointments, informs patients of co-payment

Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)

Demonstrates regular, reliable and predictable attendance

Performs other duties as required