Salesforce · 3 hours ago
Software Engineering LMTS
San Francisco, CA
Full-time
Onsite
Lead/Staff
$148K/yr - $260K/yrSalesforce is the #1 AI CRM, focused on driving customer success through innovation and technology. They are seeking a highly skilled Lead Member of Technical Staff (LMTS) to manage and enhance their Security Information and Event Management platform, ensuring its reliability and efficiency in detecting and responding to security incidents.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Serve as the primary technical point of contact for the SIEM platform
Manage vendor relationships, including coordinating new feature enablement, tracking bugs, and holding the vendor accountable for system stability and availability
Enforce a rigorous "safe change" process to achieve "zero manual changes" by routing all administrative actions through auditable, internal processes
Act as the "ultimate gatekeeper for the quality of data" within the SIEM
Define and enforce strict SIEM ingestion requirements, including format and enrichment processes, to ensure high-quality, structured, and contextualized log data
Manage direct integrations from SaaS applications and other log sources, such as SQS and S3, to eliminate intermediate data hops and improve fidelity
Oversee the availability and performance of the vendor SAAS platform, with a target uptime of 99.9%
Build and maintain supporting services to monitor and alert on key metrics, including end-to-end log ingestion pipeline health, data freshness (targeting a maximum 5-minute latency), data ingestion rate, and deviation from ingestion time
Develop and implement services to automate platform changes and streamline processes, moving away from fragmented, manual tasks and over-reliance on "tribal knowledge"
Manage the full lifecycle of new feature enablement, from proof of concept and validation to controlled rollout
Participate in on-call duties for platform-related incidents, ensuring timely remediation and documenting corrective actions
Lead the team in making key architectural decisions and participate in design reviews to ensure that technical solutions are not only robust but also scalable for future growth
Conduct code reviews to enforce best practices and ensure the delivery of high-quality, production-ready features
Define and optimize workflows and processes to improve efficiency and reduce waste across our security operations
Establish a framework of standards and procedures and mentor the team to continuously identify opportunities for improvement
Qualification
Required
Proven experience in a senior technical role (e.g., LMTS) managing and operating security platforms in a large-scale enterprise environment
Deep expertise with SIEM solutions, including direct, hands-on experience with CrowdStrike, Splunk, or Google Chronicle
Strong understanding of data pipelines, including log ingestion from various sources (APIs, SQS, S3, SaaS platforms)
Experience with building observability services and monitoring key platform health metrics
Demonstrated ability to drive change and automate processes, reducing manual effort and improving operational efficiency
Experience with user access management and RBAC, particularly with SCIM-based access control
Excellent problem-solving, communication, and collaboration skills. The ability to work effectively with cross-functional teams and external vendors is essential
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
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Investing.com
2026-01-16
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