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Santa Clara Family Health Plan · 2 days ago

Graphic Design Project Manager

San Jose, CA

Full-time

Onsite

Mid Level

$99K/yr - $148K/yr

3+ years exp

Santa Clara Family Health Plan is seeking a Graphic Design Project Manager to develop and manage their brand across all print and digital communications. The role involves overseeing graphic design projects, managing website development, and ensuring compliance with regulatory requirements while collaborating with internal and external stakeholders.

CommunitiesHealth CareInsurance

Comp. & Benefits

Responsibilities

Manage graphic design from inception to fulfillment in support of marketing and communications objectives and regulatory requirements, working with both internal and external stakeholders, as required

Develop new materials (hard copy or electronic) and update existing materials as needed to support programs, projects, and events

Develop the organization’s brand and maintain its integrity in all materials

Develop and maintain effective systems to track all graphic design pieces, associated costs, and related expenses; analyze data to determine effectiveness and prepare marketing reports for management review

Identify, evaluate, and manage vendors to achieve Departmental objectives

Manage selection, ordering, design and proof approval of all marketing collateral, displays, and giveaway items

Manage website development to maintain and improve user experience and accessibility, and maintain brand experience across all digital platforms, working with internal stakeholders and external vendors

Develop, maintain, and use policies and procedures, operating instructions and tools needed to support marketing and communications activities

Analyze and track compliance with applicable regulatory and reporting requirements; monitor new requirements and update required documents accordingly

Attend and actively participate in department meetings, trainings, and coaching sessions

Identify issues, trends, and opportunities to improve efficiency and/or quality, or to better assist departments; develop recommendations and implement same relative to identified issues, trends, and opportunities

Attend offsite meetings or events as necessary

Perform other related duties as required or assigned

Qualification

Graphic designWeb developmentAdobe Creative SuiteProject managementContent Management System/HTMLMicrosoft Office SuiteData analysisSelf-directedFluent in SpanishFluent in VietnameseFluent in ChineseCommunication skillsCreative thinkingAttention to detail

Required

Bachelor's Degree in Marketing, Communications or related field, or equivalent experience

Minimum three years of experience in graphic design and web development

Minimum one year of experience in project management

Ability to establish and maintain effective internal and external working relationships to organize and lead cross-functional teams

Strong computer skills including fluency in Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and Adobe Creative Suite; experience writing and managing complex documents including use of styles, bookmarks, and other document setup/management tools; and use of the Web for research

Knowledge of Content Management System/HTML used for editing and maintaining website

Very strong oral and written communication skills, with the ability to communicate data and information professionally, effectively, persuasively and on a timely basis to diverse individuals and groups inside and outside of the organization

Ability to understand, interpret and communicate complex processes and abstract concepts for a variety of audiences

Ability to think creatively and work strategically

Ability to gather and analyze data, organize and write reports, and organize work efficiently

Ability to produce accurate and precise work, detect discrepancies and resolve discrepancies all while meeting deadlines

Ability to understand, interpret, and apply applicable rules, regulations, and establish and evaluate priorities

Self-directed with proven ability to assume responsibility, work independently, meet deadlines, prioritize, and move projects to completion with minimum supervision

Ability to take initiative and exercise good judgment when making decisions within the scope of the position

Ability to think and work effectively under pressure

Ability to maintain confidentiality

Ability to comply with all SCFHP policies and procedures

Ability to perform the job safely and with respect to others, to property, and to individual safety

Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time

Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 20 pounds

Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less

Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment

Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone

Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail