Senior Public Assistant Representative jobs in United States
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New Mexico Department of Health · 9 hours ago

Senior Public Assistant Representative

The New Mexico Department of Health is dedicated to safeguarding the health of nutritionally at-risk low-income pregnant, postpartum and breastfeeding women, infants, children, and seniors. The Senior Public Assistant Representative is responsible for assessing eligibility, providing nutrition education, and facilitating access to health services for participants.

Health Care

Responsibilities

Supports program operations by meeting caseload goals in performing clinic duties, traveling to clinics to perform services, outreach to health fairs and other programs to increase caseload, and provide customer service to applicants/participants
May provide intake/certification process of an applicant/participant including observation form, health assessment to low-risk participants; anthropometrics (heights, weights, hemoglobin), and immunization status by asking applicant/participant
Facilitate Nutrition Education classes using 'Facilitators of Change' - Participant Centered Services (PCS) design
May provide clinical nutrition assessments and/or prescribe food packages
Provides group and one-on-one nutrition education and support that is responsive to the identified needs/interest of each participant
Identifies the need for individual care plans and implements them for low-risk participants
Refers participants to other health and social services and provides appropriate follow-up to referrals
Documents nutrition services provided, including referral and follow-up to referrals

Qualification

Nutrition EducationWIC ExperienceBilingual (English/Spanish)Cultural CompetenceTechnical Skills (WIC System)Communication SkillsOrganizational SkillsProblem-Solving Skills

Required

High School diploma or Equivalent
Two (2) years of women, infant, and children (WIC) experience, customer service, office administration, or government assistance programs such as welfare, unemployment benefits, social security benefits and/or public housing
Must possess and maintain a valid driver's license

Preferred

Ability to communicate in both English and Spanish
Commitment to New Mexico WIC Mission to improve the health of eligible women, infants and children
Strong communication skills - written and verbal - to educate participants and collaborate with colleagues and community partners
Cultural competence to understand the diverse cultures of a varied population
Organizational skills needed to efficiently manage participant files, documents and clinic schedules
Problem-solving skills to identify nutritional issues and develop effective strategies to help participants adopt healthy habits and healthy behaviors
Proficient technical skills using WIC specific computer system and MyWIC apps
Willingness to stay updated on nutrition research and incorporate new knowledge into daily practice

Company

New Mexico Department of Health

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Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.

Funding

Current Stage
Late Stage

Leadership Team

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Elena Tercero, CPA
Deputy ASD Director & Chief Financial Officer
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Dawn Sanchez
Deputy Secretary and Chief Operating Officer
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