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Fox C-6 School District · 13 hours ago

IT 1 - Systems Support Specialist

Arnold, MO

Full-time

Onsite

New Grad, Entry Level

$21/hr - $21/hr

Fox C-6 School District is seeking an IT 1 - Systems Support Specialist to provide internal support for employees and students. The role involves diagnosing and repairing hardware and software, managing inventory, and troubleshooting issues to ensure timely resolution.

EducationHigher EducationPrimary Education

Responsibilities

Diagnose, repair, install and configure desktop/laptop/printer/copier hardware and software

Follow up on outstanding requests and ensure timely resolution

Manage and monitor internal assets to ensure accurate inventory records

Provides maintenance, investigation, diagnostic testing and repair of infrastructure

Routine maintenance of software and hardware

Device-level testing support

Document, prioritize and track the progress of service requests

Troubleshoot problems over the phone and remotely assist staff as needed

Lifting, moving devices such as printers, computers and servers up to 100lbs

Assist IT 2 staff members as needed

Other duties as assigned

Qualification

Hardware troubleshootingSoftware installationCustomer serviceDevice configurationInventory managementRemote assistanceTechnical documentation

Required

Candidates should have a mix of technical and customer service skills

Passionate about helping people

Diagnose, repair, install and configure desktop/laptop/printer/copier hardware and software

Follow up on outstanding requests and ensure timely resolution

Manage and monitor internal assets to ensure accurate inventory records

Provides maintenance, investigation, diagnostic testing and repair of infrastructure

Routine maintenance of software and hardware

Device-level testing support

Document, prioritize and track the progress of service requests

Troubleshoot problems over the phone and remotely assist staff as needed

Lifting, moving devices such as printers, computers and servers up to 100lbs

Assist IT 2 staff members as needed

Ability to regularly work non-traditional hours, including evenings and weekends

Regularly required to stand, walk, sit, talk, hear, and utilize manual dexterity

Occasionally required to reach with hands and arms, to stoop, kneel, crouch, or crawl, and to lift and/or move up to 30 pounds

Specific vision abilities required include close vision, distance vision, the ability to adjust focus, and depth perception

Must independently transport him/herself to various sites in the District as well as other sites out of the District for various types of meetings and events