BD · 1 week ago
Biomedical Field Service Engineer - Chicago
Sparks, MD
Full-time
Onsite
New Grad, Entry Level
$21.60/hr - $33.60/hrBD is a leading global medical technology company dedicated to improving people’s health. The Field Service Engineer will provide technical support, maintenance, and repair services for various instruments and equipment, requiring a blend of technical expertise and customer service skills.
Health CareMedical DeviceTechnical Support
Responsibilities
Provide comprehensive support for installation, maintenance, calibration, and repair of mechanical, electromechanical, and software-based instruments, including troubleshooting, testing, and ensuring proper functionality of complex equipment
Build and maintain positive relationships with customers by reviewing solutions, discussing technical needs, ensuring safe operational conditions, and delivering excellent communication to enhance customer satisfaction and trust
Actively support the sale of service contracts, collaborate with sales representatives on system configurations and upgrades, and provide valuable feedback to improve financial performance and generate additional service revenue
Complete all service administration activities promptly and accurately while adhering to ISO standards, FDA regulations, and company policies to ensure proper record-keeping and regulatory compliance
Demonstrate strong understanding of complex instruments, diagnose and repair equipment efficiently, apply analytical skills to identify root causes, and develop innovative solutions for unique technical challenges
Qualification
Required
Associate's degree or Technical School equivalent
Valid state-issued driver's license with a clean driving record
Ability to travel up to 50%, including occasional overnight stays based on business needs
Ability to drive distances of up to 6 hours within a given day, and in adverse weather conditions
Flexible working hours throughout the week, traveling to various customer locations
Ability to lift objects weighing up to 30-40 lbs. from the floor to chest level
Ability to push and pull objects weighing up to 70 lbs
Ability to carry a pack weighing up to 30 lb. on your back for up to 1 hour
Proficient in operating powered drills, screwdrivers, and saws
Capable of using manual sockets, crescent wrenches, and screwdrivers for extended periods, typically 8 to 10 hours a day
Ability to sit, kneel, squat, bend, and stand repeatedly in a 8–10-hour period to assemble and repair instrument suites
Able to climb and lift portable ladders and step stools
Ability to perform fine motor tasks while reaching over an 8–10-hour day
May be required to wear a respirator while servicing equipment, thus must be able to pass a fit test and annual spirometry
Preferred
Bachelor of Science in a related field preferred
Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is a plus
Field Service Engineering and/or Networking/IT System Upgrades
Experience in a lab or hospital environment
Benefits
Valuable, competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
Founded in 1897
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Maureen Mazurek
Chief Sustainability and EHS Officer
Recent News
Medical Device Network
2026-01-17
2026-01-16
Med-Tech Insights
2026-01-16
Company data provided by crunchbase