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Mount Sinai Services · 5 hours ago

Product Manager II - Data – Revenue Cycle Liaison - Digital and Technology Partners - Hybrid

New York, NY

Full-time

Hybrid

Senior Level

$132K/yr - $198K/yr

6+ years exp

Mount Sinai is one of the largest academic medical systems in the New York metro area, and they are seeking a Product Manager II to lead the direction and optimization of data products and services across the enterprise. This role will bridge Revenue Cycle departments and DTP departments, ensuring data initiatives meet organizational goals and deliver measurable value to stakeholders.

Health CareHospitalHospitality

Responsibilities

Lead multi-disciplinary stakeholder teams in the definition, understanding, and aid with the prioritization of data needs that impact decision-making, operations, and outcomes

Informs the utilization of information system resources and plans, designs, and implements organization wide information systems and technologies as they relate to revenue cycle workflows and strategic goals

In collaboration with Revenue Cycle, develops and refines revenue cycle metrics to identify trends, revenue leaks, and opportunities for improvement

Investigate and resolve complex issues related to billing, claims processing, and data discrepancies

Evaluates data to identify trends and gaps across Revenue Cycle processes. Uses analysis to make recommendations for improvements and optimization. Participates in improvement/optimization initiatives

Define and maintain data product roadmaps, aligning with organizational strategy, regulatory requirements, and user feedback

Translate complex healthcare challenges into clear data product requirements and problem statements

Partner with data engineers, analysts, and governance teams to deliver secure, scalable, and high-impact data products

Conduct data discovery sessions and user research to inform product features and improvements

Develop business cases that articulate the value of data portfolios and strategies including improved outcomes, cost efficiencies, or risk mitigation

Manage backlog and project planning to ensure continuous delivery of data solutions

Track KPIs and success criteria to measure impact, adoption, and ROI of data products

Champion data quality, governance, and ethical use of data across the organization

Present to leadership on data products, goals, and strategies

Performs related duties as assigned or requested

Qualification

Healthcare analyticsRevenue cycle operationsData product managementEpic ClarityCaboodle Data ModelsData analysisSQLProject managementData governanceCultural diversity awarenessCommunication skillsProblem-solving skillsTeam collaboration

Required

Bachelor's Degree very strongly preferred or combination of education and equivalent experience; Master's preferred

Six or more years of progressively responsible experience in healthcare analytics or revenue cycle operations. Essential skills include strong analytical, leadership, and communication abilities, as well as proficiency in data analysis, financial management, healthcare coding, and understanding of regulatory requirements

Experience with the Epic Clarity and Caboodle Data Models

Thorough knowledge of project improvement management processes and project management

Ability to communicate effectively in both oral and written form. This position requires the ability to interact positively, constructively and effectively with employees, professional staff, community representatives and carriers

Ability to work independently with follow-through and handle multiple tasks simultaneously

Ability to work collaboratively and promote team building with a culturally diverse staff and patient/family population

Must be a motivated individual with a positive and exceptional work ethic

Strong verbal and written communication skills, including the ability to synthesize data insights into compelling narratives

Strong stakeholder management across clinical, technical, and business units

Excellent problem-solving and analytical skills

Knowledge of data governance and healthcare compliance considerations