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UOVO ApS · 13 hours ago

Associate Director of Operations

Houston, TX

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

7+ years exp

UOVO is the premier storage and logistics provider for art, archives, and collectibles, offering state-of-the-art facilities across the country. The Associate Director of Operations will oversee the technical staff in Houston, ensuring exceptional care and client service in the handling, storage, and transportation of fine art and collectibles.

Apps

Comp. & Benefits

Responsibilities

Lead and manage a team of UOVO professionals, including Transportation Manager, Technical Services Supervisor, Inventory Control Coordinator, Crating Supervisor, Dispatcher, Art Handlers, and Art Handler/Drivers, to deliver exceptional client service and operational excellence

Partner with departmental leadership to allocate art handling staff effectively in support of internal operations and onsite client requirements

Plan and oversee onsite installations and de-installations, ensuring precise inventory control and superior client support

Direct and execute complex end-to-end logistics operations with a focus on efficiency, safety, and accountability

Oversee safe and efficient storage and crating operations in Houston for special projects, including racking systems, forklift training, OSHA compliance, barcoding, scanning, and inventory control

Maintain and optimize managed storage areas to ensure maximum facility efficiency and seamless daily operations

Collaborate with the Operations Compliance team to support adherence to the TSA Certified Cargo Screening Program, including training and regulatory compliance

Ensure service work is scheduled and completed efficiently in alignment with Account Management and Business Development objectives

Align all operational activities with UOVO policies, procedures, and company-wide initiatives

Manage regional budgets, monitor income and expenses, and drive performance to achieve financial targets

Oversee procurement of supplies and equipment and process related accounts payable activities

Recruit, hire, and onboard Operations team members, ensuring completion of training and professional development

Establish performance goals aligned with UOVO’s Performance Management program and provide ongoing coaching, feedback, and annual reviews for direct reports and their teams

Cultivate a positive, engaged, and high-performing work environment through mentorship, coaching, and leadership by example

Lead warehouse efficiency projects, including new facility setup and existing facility reorganization, in partnership with the Facilities team

Perform additional responsibilities and special projects as assigned by senior leadership

Qualification

People managementOperational processes managementLogistics experienceDatabase software proficiencyTeam culture buildingCoachingCommunication skillsProblem-solving mindsetAttention to detailOrganizational skillsMentoring

Required

Excellent verbal and written communication skills, with the ability to engage effectively across all levels of an organization

Proactive and solution-oriented mindset, capable of thinking creatively and making sound decisions in dynamic environments

Proven experience managing complex operational processes and driving continuous improvement

Strong people management and leadership skills, with a focus on coaching, developing, and motivating high-performing teams

Ability to build positive team culture, manage performance, and lead through change

Exceptional attention to detail with strong organizational and follow-through skills

Proficiency in database and information systems software

Poised and effective in fast-paced business environments with competing priorities

Physical capability to lift, squat, bend, kneel, crouch, twist as required; ability to push/pull up to 150 lbs on a dolly or cart, or lift up to 50 lbs unaided

7+ years of experience in warehousing, project management, and/or logistics