Metropolitan Transportation Authority · 1 week ago
Deputy Chief of Staff
New York, NY
Full-time
Hybrid
Director/Executive
$166K/yr - $185K/yr
12+ years expMTA Metro-North Railroad is a dynamic organization providing service to over 86.5 million customers. The Deputy Chief of Staff will support the Chief of Staff and the Office of the President, focusing on performance management metrics, business improvement processes, and stakeholder relationships.
Transportation/Trucking/Railroad
Responsibilities
Drive and promote the President's key change management initiatives and communications
Provides leadership to facilitate the development of capacity-building within the organization
Ensure continuous improvement processes, organizational change, and strategic initiatives of the President and Chief of Staff with a strong ability to formulate resolutions that address complex and abstract challenges within Metro-North’s portfolio
Develop and plan initiatives to implement the MTA Strategic Priorities and MNR Strategic Vision in coordination with MTA Headquarters and MNR senior leadership
Develop and supervise the development and preparation of high-quality executive-level talking points and presentations, including but not limited to content for monthly MTA Board and Committee Meetings and external speaking engagements
Assist in planning and executing employee engagement initiatives. Organize agency-specific employee programs such as awards ceremonies, open house, holiday train
Act as a liaison with external stakeholders and build relationships between the President’s office and other MTA agencies, to ensure operational excellence
Collaborate with the MTA Headquarters Office of the Customer and the Communications Tower: Align messaging strategies to support a well-informed, engaged workforce
Drive special projects and initiatives that span operational departments
Performs other duties as assigned
Complies with all policies and standards
May be required to work hours outside regular work hours, as applicable
Observes the work performed by contractors, as applicable
Reviews invoices and approves them if the work has contractual standards, as applicable
Addresses performance issues with the contractor when possible, as applicable
Escalates issues to other parties when needed, as applicable
Qualification
Required
A comprehensive, integrative thinker with proven ability to collaborate with a broad range of diverse stakeholders, employees, and public and governmental officials, and demonstrated ability to build strong partnerships
Excellent project management skills with the ability to plan and manage projects by aligning business goals with solutions to achieve successful outcomes
Act as a critical thought partner and change agent to drive process improvements and achieve organizational change
Proven team leader with excellent written communication, presentation, facilitation, and leadership skills in building team issue escalation and achieving resolution with executive leadership
Strong business acumen with proven ability to exercise judgment and discretion while simultaneously balancing competing or shifting priorities
Must have focus and strong time management skills, excellent EQ, team building, problem-solving, and prioritization abilities
Possesses solid interpersonal capacity with the drive to succeed and deliver results
Perform other duties as assigned
Extensive experience working in a large multi-disciplinary organization, developing strategy, implementing change management, organizational effectiveness, and continuous improvement
High-level political acumen through experience in a high-pressure, high-visibility public administration environment, understanding of media climate, and governmental and industry relations
Must have a valid Driver's License
Bachelor's Degree in Arts/Sciences (BA/BS) in Business Administration, Public Administration, Planning, Finance, or satisfactory equivalent degree
Minimum 12 years in an increasingly responsible business role and/or education with emphasis on oversight of operations, finance, planning, development design and project management
Minimum 7 years managing a professional staff, projects, or administrative function in the transportation industry
Drivers License
Benefits
Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.
Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.
Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.
Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.
Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.
Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.
Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.
Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.
Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.
Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
Company data provided by crunchbase