RIEDEL Communications · 8 hours ago
Sales Admin
Santa Clarita, CA
Full-time
Onsite
Entry Level
$55K/yr - $70K/yr
1+ years expRiedel Communications is a company that designs and manufactures innovative real-time networks for various applications. They are seeking a Sales Administrator to support the sales team by providing administrative assistance, preparing sales quotes, and coordinating with other departments to enhance productivity and efficiency.
Media Production
Responsibilities
Provide daily administrative assistance and assist customer and departmental requests via email or phone
Prepare sales quotes based on specifications as delegated by the Sales team or management
Help the Sales department improve their productivity by removing operational complexity and being their trusted partner for communication with key accounts
Acts as the unique interface between the Sales and Operations departments
Collaborate with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
Coordinate with the Sales and Customer Success departments in the follow-up of annual recurring contract renewals for Service Level Agreements (SLA’s) or software, as well as usage-based software models
Drive data quality by actively flagging data inconsistency issues in Salesforce to the respective sales manager(s)
Respond to website sales inquiries and customer calls, providing price quotes on an as-needed basis
Proactively build, maintain, and monitor the progress of Salesforce tracking dashboards to gauge sales performance metrics
Regularly produce reporting details on sales forecasting and/or performance to the Sales department or management
Support Order Management with tasks such as: On-time processing of orders from receipt to delivery, including subsequent invoicing and payment monitoring
Coordinate with warehouse and shipping teams to ensure timely delivery of orders
Enter new customer data in the CRM and ERP and ensure accuracy of existing data
Assist with and coordinate travel bookings through Concur travel management software, as needed
Assist Sales and Marketing team with trade show and event support, as needed
Keep up to date with new products and features
Follow all company’s policies and procedures
Qualification
Required
1-2 years of experience working in a sales administration or coordinating role desired
Fluent in Spanish and English (Required)
Proficiency in office administration skills and using Microsoft Suite programs (especially Microsoft Excel) is a must
Time management skills and ability to prioritize multiple tasks are a must
Attention to detail and ability to work under strict deadlines
Results oriented with a dedication to high quality service
Ability to communicate effectively with employees, customers, and other business contacts in a courteous and professional manner
Ability to manage situations of a dynamic nature; able to modify plans, actions and/or decisions in light of changing situations and circumstances while still meeting deadlines
Preferred
1-2 years of experience using CRM software (especially Salesforce) is highly preferred
Knowledge of ERP software systems (especially Microsoft Dynamics Navision and/or SAP) is a plus
Proven experience in a relevant field of work, ideally in a technical and/or product selling industry
Knowledge of sales principles and customer service best practices highly desired
Academic degree in Business Administration or a related field is highly desired
Friendly, helpful, confident and engaging personality
Benefits
Comprehensive healthcare plan including medical, dental, vision
A competitive 401k plan
Personal time off
A generous paid leave plan
Company
RIEDEL Communications
RIEDEL Communications designs, manufactures and distributes the most pioneering real-time networks for video, audio, data and communications for broadcast, pro-audio, event, sports, theatre and security applications worldwide.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase