Sales & Service Representative (Universal Banker) jobs in United States
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First Citizens Bank · 1 day ago

Sales & Service Representative (Universal Banker)

positionHenrico, VA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

First Citizens Bank is looking for individuals who want to make a difference in their communities. The Sales and Service Representative is responsible for processing transactions and customer service requests while supporting the sales efforts of the branch team.

BankingInsuranceLendingPaymentsWealth Management
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H1B Sponsor Likelynote

Responsibilities

Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualification

Customer ServiceSales SkillsFinancial LiteracyRetail Banking KnowledgeInterpersonal SkillsMulti-taskingAdaptabilityTeamworkFlexibility

Required

High School Diploma or GED
6 months customer service experience

Preferred

Proven ability to multi-task
Strong interpersonal skills
Financial literacy, Knowledge of retail banking products and services
Previous sales experience
Previous banking experience

Company

First Citizens Bank

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First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
dateFounded in 1898
location
Raleigh, North Carolina, USA
people-size10001+ employees
web-link
http://www.firstcitizens.com

H1B Sponsorship

First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$33M
2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO

Leadership Team

C
Craig Nix
Chief Financial Officer
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Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
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Recent News

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2026-01-16
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First Citizens BancShares, Inc. Announces Chief Risk Officer Transition, Names Successor
2026-01-16
IndiaTimes
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2026-01-13
Company data provided by crunchbase