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Tential Solutions · 6 hours ago

Senior Product Manager

Austin, TX

Full-time

Hybrid

Senior Level

5+ years exp

Tential Solutions is a $250M recurring revenue SaaS business that delivers software solutions tailored to unique community and business needs. They are seeking a highly autonomous Senior Product Manager to lead complex, high-impact product initiatives and partner with various stakeholders to deliver meaningful customer and business outcomes.

Human ResourcesInformation Technology

Growth Opportunities

No H1B

Responsibilities

Own and evolve multi-quarter strategic product roadmaps aligned to portfolio goals and market opportunities

Translate complex strategic objectives into clear product themes, initiatives, and measurable outcomes

Identify emerging customer needs, competitive shifts, and market trends to inform new product investments

Anticipate long-term risks and opportunities, presenting recommendations to Product Leadership

Lead rigorous product discovery using qualitative research, quantitative data, experimentation, and prototyping

Define detailed product requirements, user stories, and acceptance criteria for complex initiatives

Partner closely with Product Owners, Designers, and Engineering to ensure feasibility, clarity, and timely delivery

Drive cross-functional decision-making to maintain alignment on priorities, scope, and outcomes

Serve as a senior voice of the customer, synthesizing insights into strategic opportunities

Monitor adoption, performance, and product health metrics; define corrective actions when needed

Champion customer delight by embedding quality, usability, and accessibility into all decisions

Lead customer interviews, advisory councils, and structured feedback loops for major initiatives

Partner with Revenue, Marketing, Customer Success, and Support on launch planning for high-visibility releases

Develop compelling value narratives, feature positioning, enablement materials, and customer messaging

Ensure internal teams and external stakeholders are prepared and confident ahead of launches

Communicate roadmap direction, insights, progress, and risks with clarity, confidence, and transparency

Influence leaders and peers using data-driven storytelling and strong product narratives

Build durable relationships across Engineering, Sales, CX, and Operations to drive shared accountability

Collaborate with product leadership on portfolio-wide strategic initiatives

Represent our client in customer, partner, and industry conversations as needed

Participate in conferences, customer meetings, and research events

Bring external insights back into the organization to meaningfully shape product strategy

Leverage AI tools to accelerate discovery, research synthesis, segmentation, and analysis

Use AI to prototype ideas, validate hypotheses, and improve workflow efficiency

Model responsible, ethical AI usage for peers and cross-functional partners

Qualification

Product ManagementSaaS ExperienceProduct StrategyCross-Functional LeadershipCustomer ResearchProduct AnalyticsExperiment DesignAI Tools UsageAnalytical MindsetCommunication SkillsCollaboration