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Hot Topic · 2 days ago

Seasonal Sales Associate

Lima, OH

Full-time

Onsite

New Grad, Entry Level

Hot Topic is a vibrant retail store catering to music and pop culture enthusiasts. They are seeking a Seasonal Sales Associate to provide exceptional customer service, maintain visual merchandising standards, and assist with sales transactions while sharing their fandom knowledge.

ApparelE-CommerceFashionLifestyleMusicRetail

Responsibilities

Provide an amazing shopping experience that will encourage customers to return

Cover the sales floor zone and ensure that assigned areas are up to visual standards

Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix

Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners

While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft

Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy

Smells like Team Spirit – you love communicating and working as a team to get the job done

Any other activities as assigned by your Store Leader

Qualification

Customer serviceRetail experienceProduct knowledgeCollaboration skillsCommunication skills

Required

Previous experience working in a retail environment

Superpowers in providing customer service and selling

You'll have to be at least 16 years of age to join the fandom force

Avenger-like collaboration and communication skills

The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds