Swedish · 3 hours ago
Senior Quality Analyst - Clinical Quality Investigation
Swedish is a leading healthcare organization dedicated to improving the health and wellbeing of patients. The Senior Quality Analyst will manage clinical quality grievances, ensuring compliance with regulatory standards and providing education to the organization on effective grievance management.
Health CareInformation TechnologyMedicalNon Profit
Responsibilities
Ensure that clinical care grievances are responded to and documented in compliance with Swedish Medical Center policy and in accordance with requirements of external regulatory agencies
Perform a preliminary review of medical records to identify any potential deficiencies in care, reporting results to the Accreditation department
Analyze and report common causes of clinical care grievances, advising clinical leaders on patterns and opportunities for improvement
Provide education to and direct all levels of the organization regarding appropriate and effective management of clinical care grievances
Evaluate the standard of care and complex clinical concerns initiated by patients or their advocates
Investigate, interpret, and communicate complex clinical findings to patients
Interface with Risk Management to assess situations for hospital liability and develop appropriate responses
Collaborate with the Accreditation Department for concerns triggering non-compliance with regulatory standards and with the Quality Department for root cause analysis and patient safety needs
Work directly with a multicultural and socio-economically diverse patient population, collaborating with Security and law enforcement agencies as necessary
Qualification
Required
5 years as a clinician in a healthcare setting with at least two of those years being in management, education, or related to clinical quality; or a graduate degree and at least 10 years of experience in a quality investigation position considered in lieu of no clinical education
Working with individuals in distress and in developing quality improvement initiatives in healthcare
Investigation, including review of medical documents and interpersonal interactions
Managing upward and accomplishing desired results
Experience in effective verbal communication both in large groups and one to one settings
Documented experience in composing clear written communication with grammatical accuracy and appropriate, professional tone
Preferred
Bachelor's Degree in Nursing or equivalent education/experience
Bachelors or Masters Degree in related field accompanied by relevant experience considered (see Experience and Skills qualifications)
Benefits
Retirement 401(k) Savings Plan with employer matching
Health care benefits (medical, dental, vision)
Life insurance
Disability insurance
Time off benefits (paid parental leave, vacations, holidays, health issues)
Voluntary benefits
Well-being resources
Company
Swedish
Providence and Swedish have been caring for the Puget Sound region, together, for a decade.
H1B Sponsorship
Swedish has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (15)
2021 (15)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$0.1MKey Investors
UnitedHealthcare Community Plan
2024-03-18Grant· $0.1M
Recent News
2025-10-24
2023-06-12
Company data provided by crunchbase