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UMB Bank · 1 hour ago

Digital Product Manager

United States

Full-time

Remote

Mid, Senior Level

$83K/yr - $179K/yr

7+ years exp

UMB Bank is a financial institution that provides a range of banking services. They are seeking a Senior Digital Product Manager to lead the execution of their digital strategy and manage the delivery of online solutions for their clients.

BankingFinanceFinancial Services

No H1B

Responsibilities

Create product roadmaps for the Digital Channel using industry trends, market research, Voice of Client feedback, and input from key stakeholders

Manage multiple aspects of vendor relationships, especially exerting influence over vendors’ product roadmaps to align with the Bank’s priorities

Hold internal and external technology partners and vendors accountable to deliver online solutions

Analyze and report on channel usage and trends

Partner with teams to create and prioritize features for delivery

Serve as a Channel Subject Matter Expert for internal teams, including Line of Business partners, sales, servicing, and support groups

Educate and communicate with partners on existing channel solutions as well as planned upcoming enhancements and progress regarding planned delivery of roadmap items

Develop and maintain close relationships with Line of Business leaders, working collaboratively to understand and validate market needs and opportunities

Define and create segment specific online solutions, balancing client needs while mitigating risk

Work closely with other Product Managers to deliver new functionality and capabilities through the Digital Channels

Identify and partner with key vendors, fin-techs, etc. to develop and expand the go-to market offerings

Partner with internal departments (compliance and legal) to ensure that all product features and functionality meet company and regulatory standards

Ensure all internal and external product documentation and due diligence is current

Be an advocate for change and process improvement within and beyond the digital product team

Qualification

Product managementDigital channel experienceFinancial Services experiencePayments knowledgeVendor managementStrategic planningChange advocacyInterpersonal skillsCommunication skillsCross-functional collaboration

Required

An undergraduate degree and 7+ years of product management experience and 5+ years digital channel experience OR any combination of education and experience that would provide an equivalent background

Demonstrated strong interpersonal and communication skills

Experience to gain influence and cross functional consensus

Experience interpreting market and financial data to align strategies as well as build innovation around the products

Success in prioritizing your daily workload to meet expected deadlines

Proven history of results leading teams to deliver projects on time, within budget, and according to plan

Crafted strategic plans as well as translating those plans into action resulting in successful implementations

Successfully prioritized product backlogs by assessing the value, effort and risk of various items, including new features and functionality, channel enhancements and improvements, project cross impacts, defects and bug fixes, etc

Created compelling business cases for digital channels, including accurate assessment of ROI based on income related to increased deposits, and/or revenue, and/or interest

Experience in Financial Services or a related field

Solid understanding of Payments, inclusive of P2P, B2C, C2B and B2B payments

Experience leading channel or system conversions and/or upgrades