Joby Aviation · 8 hours ago
Problem Reporting (PR) Process Administrator
Santa Cruz, CA
Full-time
Onsite
New Grad, Entry Level
$93K/yr - $124K/yrJoby Aviation is developing a revolutionary piloted air taxi service and is in the final stages of certifying their aircraft with the FAA. The Problem Reporting (PR) Process Administrator will coordinate and manage the company's Problem Reporting system, ensuring efficient triage and closure of problem reports through effective cross-functional engagement.
AerospaceAir TransportationElectric VehicleTransportation
Responsibilities
Review newly submitted problem reports for completeness, clarity, and proper categorization (e.g., potential safety, functional, documentary, process, other)
Coordinate with report originators to obtain missing information or correct deficiencies prior to CRB review
Ensure each PR meets the entry-criteria and contains sufficient detail to support classification and disposition discussions
Prepare and publish daily CRB agendas to ensure the timely progression of PRs through classification, adjudication, and closure
Identify and invite appropriate stakeholders (engineering, quality, manufacturing, safety, etc.) based on the content and ownership of each PR
Serve as the administrative focal for CRB meetings, including agenda management, action tracking, and follow-up communications
Maintain the PR dashboard and supporting Kanban boards to provide accurate, real-time visibility into the PR lifecycle and bottlenecks
Track PR aging, workload distribution, task assignments, and status changes to support program-level reporting and decision-making
Ensure data integrity across all PR tools and systems
Validate that proposed fixes or change activities have been executed in accordance with applicable processes and quality requirements
Confirm that closure artifacts (e.g., updated documentation, design changes, inspection results, test evidence) are correctly attached, reviewed, and approved
Ensure that all required verification steps, process reviews, and sign-offs have been completed prior to formal PR closure
Qualification
Required
High school diploma or equivalent required
Experience coordinating formal engineering, quality, or configuration management processes in an aerospace or regulated engineering environment
Strong organizational skills with the ability to manage high volumes of data, multiple stakeholders, and parallel workflows
Clear, concise communication and a high level of professionalism in cross-functional settings
Proficiency with dashboards, Kanban systems, and structured problem-reporting or change-control tools
Detail-oriented mindset with strong adherence to process discipline and configuration-controlled workflows
Preferred
Experience with Jira and Confluence
Familiar with federal regulations
Benefits
Paid time off
Healthcare benefits
A 401(k) plan with a company match
An employee stock purchase plan (ESPP)
Short-term and long-term disability coverage
Life insurance
And more.
Company
Joby Aviation
Joby Aviation is an aerospace transportation company developing electric aircrafts.
Founded in 2009
1001-5000 employees
H1B Sponsorship
Joby Aviation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$3.02BKey Investors
Toyota MotorGovernor’s Office of Business & Economic DevelopmentBaillie Gifford
2025-10-07Post Ipo Equity· $591M
2025-05-27Post Ipo Equity· $250M
2024-10-24Post Ipo Equity· $202M
Leadership Team
Eric Allison
Chief Product Officer
Gregory Bowles
Chief Policy Officer
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase