CTM (CallTrackingMetrics) · 1 month ago
Software Engineer III / IV
Millersville, MD
Full-time
Hybrid
Mid, Senior Level
4+ years expCTM (CallTrackingMetrics) is a cutting-edge software provider in the SaaS/UCaaS space, helping over 100,000 clients drive revenue through innovative technology. They are seeking a Software Engineer III/IV to collaborate with leadership in designing, developing, and testing advanced technical solutions, focusing on building scalable web applications and APIs using JavaScript frameworks.
AnalyticsSaaSSoftware
Responsibilities
Work closely with the CEO and VP of Product in the design, development and testing of CTM’s cutting edge technical solutions
Apply your deep understanding of JavaScript frameworks and libraries to build dynamic, scalable web applications and APIs
Bring a passion for cutting-edge technologies, and dream about shaping the future of the platform
Qualification
Required
4-7 years experience in software development/engineering
A passion for software quality
Strong analytical and critical thinking skills
Expert in JavaScript
Experience manipulating data in MySQL or PostgreSQL
Proficient with Ruby on Rails, Python, Go, or Rust
Expert with Git
Knowledge of Redis
Strong understanding of web services (REST and APIs)
Experience following a systematic approach to identify and debug issues within a single service
Ability to distill complex technical issues into clear and concise language that is easily understood by both technical and non-technical team members
Accustomed to proactively contributing to team documentation, as well as continuously working to enhance team practices and processes
Ability to identify and manage risks and uncertainties within your scope of work independently
Great written and verbal communication skills
Preferred
BS or MS in Computer Science, Math, or other interesting analytic discipline
Prior large-scale web-app experience
Github/Bitbucket/Gitlab portfolio
Always hacking on something!
Benefits
Quarterly bonuses up to 15% of that quarter’s salary when we reach our revenue goals
Annual merit increases to team members who are meeting our expectations
Hybrid work schedule with Mondays and Fridays as our work from home days
Summer Fridays
Paid-Time-Off policy that allows employees to accrue up to 30 days per year, depending upon tenure
2 work from anywhere weeks per year, with additional weeks earned with tenure
8 paid holidays, plus one additional floating holiday employees can use to celebrate their birthday or a federal or religious holiday of their choice, with additional floating holidays earned with tenure
24 hours of VTO (voluntary time off)
401k Plan with per-pay employer matching up to 5%, that you are immediately vested in
Medical, dental, vision, and prescription coverage for employees and their families; plus both HSA and FSA pre-tax account options
Employer match for the HSA plan
Up to 4 weeks of paid parental leave, depending on tenure
Free basic life insurance and AD&D coverage equal to your annual base salary
Free short term disability coverage at 100% of salary after being employed for 6 months
Free access to a wide range of health and well-being information and services such as telephonic counseling, legal advice, and will preparation
Company
CTM (CallTrackingMetrics)
CTM (formerly CallTrackingMetrics) is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience.
Founded in 2012Millersville, Maryland, USA
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Laure Fisher
Co-Founder, COO
Bryan McKinstry
Lead of Strategic Partnerships
Recent News
Morningstar.com
2026-01-12
Company data provided by crunchbase