Inter-Con Security ยท 9 hours ago
Training Manager (80394)
Pasadena, CA
Full-time
Hybrid
Senior Level
5+ years expInter-Con Security is a leading US-owned security company providing integrated security solutions. The Training Manager is responsible for designing and implementing training programs that enhance operational readiness and technology adoption within the organization.
Physical SecuritySecurity
Responsibilities
Design, develop, and implement scalable training programs in partnership with internal subject matter experts across operations, technology, compliance, and corporate teams
Build curriculum, documentation, and training materials from the ground up where structure or formal programs are limited
Maintain training relevance as systems, tools, and operational requirements evolve
Support the development of SOPs, playbooks, job aids, and reference materials that reinforce training outcomes
Establish lightweight processes for maintaining and updating training content as needed
Drive adoption of training, systems, and processes in operational environments where legacy practices are common
Partner closely with operations leaders to reinforce training expectations and prevent regression to prior ways of working
Navigate resistance to change with professionalism, persistence, and practical problem-solving
Build credibility with operational stakeholders by understanding real-world constraints and priorities
Deploy training programs across onboarding, system rollouts, process changes, and operational initiatives
Facilitate training sessions in in-person, virtual, and hybrid formats
Coordinate logistics and scheduling in collaboration with internal stakeholders
Provide follow-up support to reinforce learning and application in operational settings
Define and track training effectiveness using practical KPIs and feedback mechanisms
Conduct post-training evaluations and collect stakeholder input
Analyze results to identify gaps, refine content, and improve delivery methods
Communicate insights and recommendations to leadership as appropriate
Qualification
Required
5+ years of experience in training, learning & development, instructional design, or a related field
Demonstrated ability to build and scale training programs in environments with limited structure or documentation
Experience working directly with operations, field teams, manufacturing, logistics, or similarly fast-paced, deadline-driven environments
Strong project management skills with the ability to manage multiple priorities independently
Excellent communication and facilitation skills, with the ability to translate complex concepts into practical guidance
Proven ability to influence adoption and drive behavior change beyond initial training delivery
Preferred
Bachelor's degree or equivalent combination of education and experience
Familiarity with adult learning principles and practical instructional design approaches
Experience supporting technology adoption or system rollouts
Comfort working with basic training tools (e.g., presentation software, collaboration platforms); LMS experience is a plus but not required
Exposure to security operations or other highly regulated industries
Company
Inter-Con Security
EVERYWHERE SECURITY MATTERS. Inter-Con Security is a multinational private security company operating in North America, South America, and Africa.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Enrique Hernandez
President & CEO&Founder
Recent News
2025-09-30
Crain's Chicago Business
2025-03-15
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