Hongene Biotech Corporation · 3 hours ago
IT & Information Security Administrator
Union City, CA
Full-time
Onsite
Mid Level
$70K/yr - $110K/yr
3+ years expHONGENE BIOTECH CORPORATION is seeking an IT & Information Security Administrator to manage and support their ERP, CRM, and WMS systems. The role involves providing technical support across various environments, ensuring information security compliance, and collaborating with global IT teams.
BiotechnologyManufacturingPharmaceutical
Responsibilities
Serve as the primary technical contact for ERP, CRM, and WMS platforms
Manage system user accounts, roles, permission sets, and workflow access based on approved requests
Support system configuration changes, UAT, functional testing, and post–go-live stabilization
Troubleshoot system issues and coordinate with vendors or global teams to resolve incidents
Support integrations with logistics platforms, labeling systems, BI tools, and other connected applications
Assist business users with process navigation, system training, and issue resolution
Maintain documentation for system changes, SOPs, and access controls
Provide daily technical support across office, warehouse, and lab environments
Troubleshoot end-user devices including computers, mobile devices, printers, scanners, and label printers
Support local network performance including Wi-Fi, switches, and VPN connectivity
Manage onboarding/offboarding workflows including device setup, account provisioning, and access deactivation
Coordinate with Managed Service Providers (MSPs) for escalations and on-site service support
Maintain accurate IT asset inventory including laptops, peripherals, mobile devices, scanners, and network equipment
Track asset lifecycle: purchasing, deployment, assignment, maintenance, and retirement
Ensure proper documentation, labeling, and recordkeeping
Implement asset protection and secure disposal procedures
Support daily operation and maintenance of local security systems, including:
Door access control systems
Surveillance cameras (CCTV)
Alarm/monitoring systems
Manage employee access badges and permissions in accordance with internal controls
Coordinate with security vendors for system maintenance, upgrades, or incident handling
Ensure physical security systems integrate properly with corporate security policies
Enforce company-wide IT and information security policies
Manage MFA, password policy, identity access management, and privileged access control
Administer endpoint security tools (EDR, encryption, patching, antivirus, MDM)
Conduct periodic access reviews for ERP/CRM/WMS and key corporate systems
Support segregation-of-duties (SoD) controls in financial and operational applications
Respond to local security incidents, escalate as needed, and coordinate with global IT security teams
Provide evidence and documentation for internal and external audits
Manage Microsoft 365 accounts, licenses, Teams, SharePoint, and security groups
Configure email/security settings and ensure proper data access governance
Support data retention, compliance, and information governance requirements
Maintain collaboration structures and ensure secure file access permissions
Act as the key interface between the U.S. operations and global IT/security teams
Support rollout of global systems, policies, and security tools
Provide feedback on local operational needs, system use cases, and process improvements
Participate in cross-regional IT initiatives, system integration projects, and compliance reviews
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
3–6 years of IT support or IT administration experience in a corporate environment
Experience supporting ERP and/or WMS systems
Proficiency in Microsoft 365 administration
Understanding of access control, endpoint security, and basic security incident response processes
Preferred
Experience in biotech, life sciences, manufacturing, or warehouse-enabled environments
Experience with ERP system implementation
Familiarity with Managed Service Provider (MSP) operating models
Experience with ITGC, SOX, COSO, or audit-related controls
Experience working in multinational or cross-regional organizations
Chinese language proficiency
Company
Hongene Biotech Corporation
Hongene is a global specialist in nucleic acid raw material supply and CDMO services, committed to providing high-quality, high-value products with best-in-class lead times.
11-50 employees
H1B Sponsorship
Hongene Biotech Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Bill & Melinda Gates Foundation
2026-01-13Grant
Leadership Team
David Butler
Chief Technology Officer
Recent News
2022-08-12
Company data provided by crunchbase