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NetSuite · 1 day ago

Fusion Applications AI Agent Adoption Consultant

United States

Full-time

Remote

Mid, Senior Level

$115K/yr - $252K/yr

6+ years exp

NetSuite is part of Oracle's Cloud Development organization, focused on delivering AI capabilities to help customers automate and transform their business processes. The role involves driving customer-facing consulting services related to the adoption of scalable AI agent solutions, educating customers and partners on implementation, and documenting best practices for AI agent deployment.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Partner with customers and SI partners to understand business requirements and identify opportunities for AI agent implementation

Conduct workshops, discovery sessions, and solution design meetings with key customer stakeholders

Act as a technical advisor to customers and SI partners, guiding them on how to best implement and tailor AI agent templates

Act as a trusted advisor to customers, supporting them throughout the adoption lifecycle including AI agent adoption, change management, and integration with existing workflows

Provide feedback to product teams to enhance Oracle’s AI Agent platform based on real-world use cases and customer interactions

Partner with product team to design and deploy AI agent solutions based on knowledge of the Cloud product and viable customer requirements/use cases that serve as templates for customers and partners

Create practical, application-focused agent use cases and best practices that demonstrate how organizations can implement Oracle’s AI Agent platform

Ensure all solutions are robust, scalable, and ready for deployment within diverse organizational environments

Develop comprehensive documentation, best practice guides, and tools to support customers and partners in deploying and managing AI agents

Establish a centralized repository for all resources, including templates, tools, and guidelines, ensuring accessibility for stakeholders

Deliver workshops, training sessions, and support to enable sales solution engineers, customers, and SI partners to effectively use and extend the provided solutions

Continuously explore and stay current in cutting-edge techniques in AI, including multi-agent systems and advanced analytics

Partner with product development team to build and refine agent systems using Oracle’s AI Agent platform while showcasing hands-on expertise

Serve as a hands-on builder and problem solver, showcasing expertise through hands-on development and testing of AI agent solutions

Use project management tools to transparently track deliverables and customer uptake of AI solutions

Deliver monthly updates to relevant teams and stakeholders, highlighting new solutions, best practices, and templates

Conduct regular program reviews, monitor progress, and escalate/address potential risks or issues

Qualification

AI Implementation ExperienceEnterprise Application ImplementationTechnical ExpertiseCustomer Facing ConsultingHands-On Technical Solution DesignCollaboration SkillsCritical Thinking SkillsCommunication Skills

Required

6 to 10+ years of customer facing consulting/advisory experience

Experience implementing and sustaining enterprise applications supporting HCM, SCM, CX, and/or ERP such as Oracle Fusion Cloud Applications or similar systems and their AI capabilities

Strong background in computer science, technical solution engineering, or advanced analytics

Proven ability to build and deploy enterprise applications

Experience working directly with customers, SI partners, and sales teams to deliver tailored solutions

Strong critical thinking and problem-solving skills

Strong ability to create and deliver technical documentation, best practices, and training materials

Preferred

Experience implementing, testing, and monitoring AI technologies, conversational agents, or automation platforms

Familiarity with the Fusion Application APIs for one or more product domains

Understanding of RAG (Retrieval-Augmented Generation) and experience in designing and building AI multi-agent solutions for business environments

Hands-on experience implementing scalable AI systems

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance