Nesco Resource · 2 months ago
Operations Director
Houston, TX
Full-time
Onsite
Director/Executive
$120K/yr - $150K/yrNesco Resource is a growing stand-alone ER / urgent care group in Greater Houston seeking a hands-on Operations Director to oversee day-to-day operations, support the opening of new facilities, and enhance the overall patient experience. The role is ideal for an operational leader who thrives in a fast-paced, patient-centered environment, managing multiple sites and community engagement efforts.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Oversee daily operations across multiple facilities
Lead the operational setup and launch of new locations
Manage P&L, staffing, scheduling, workflow, ordering, and facility readiness
Build and standardize processes to support multi-site growth
Maintain a warm, concierge-style environment for patients and families
Build structure around patient amenities to ensure consistent, high-touch service
Support a family-friendly, hospitality-driven experience across all locations
Build relationships with community groups, schools, churches, and local organizations
Lead grassroots outreach and face-to-face marketing efforts targeting families
Strengthen local brand presence throughout Greater Houston
Identify gaps in current billing processes
Improve RCM workflow, billing capture, financial accuracy, and process structure
Implement scalable systems to support continued growth
Reduce operational strain on the leadership team
Serve as a strategic partner in building structure, efficiency, and scalability
Qualification
Required
Experience in healthcare operations, urgent care/ER operations, hospitality operations, or multi-site leadership
Strong background in building processes, systems, and operational workflows
Strength in community outreach and relationship-building
A service-driven mindset and the ability to lead in a hands-on environment
Preferred
Revenue cycle management (RCM) experience strongly preferred
Benefits
MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Company
Nesco Resource
Nesco Resource s an Staffing and Recruiting firm.
Founded in 1956
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
Recent News
InvestmentNews
2023-12-24
Maysville Online
2023-12-24
Company data provided by crunchbase