Marketing Manager, Retention Strategy (Remote) jobs in United States
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Mineral.io · 1 week ago

Marketing Manager, Retention Strategy (Remote)

Mineral.io is a retention-focused agency that partners with established DTC brands to enhance their growth strategies. The Marketing Manager will lead retention initiatives for multiple brands, utilizing customer behavior and lifecycle data to inform decisions and guide clients towards achieving their business objectives.

Digital MarketingEmail Marketing

Responsibilities

You’ll craft the retention strategy for each account — mapping lifecycle priorities, designing monthly plans, shaping campaign angles, and setting clear direction
You’ll guide campaigns from concept to launch, ensuring the angle, segmentation, testing plan, and creative direction all align with the broader strategy
You’ll lead weekly recaps and monthly reviews (with analytics support from Hiro), identify wins and risks, and shape clear next steps
You’ll run client calls, guide decisions, and navigate uncertainty with confidence
You’ll stay close to execution (especially early on) while production support ramps

Qualification

KlaviyoLifecycle marketingDTC retention strategyEcommerce metricsClient communicationStrategic thinkingProblem-solvingAttention to detail

Required

3+ years in lifecycle marketing, CRM, or email/SMS retention
2+ years experience of other ESPs like Sendlane, Braze, Customer.io a plus
Strong Klaviyo experience (campaigns, flows, segmentation, troubleshooting, deliverability)
Experience managing multiple DTC accounts in an agency environment
Confidence leading client communication and decision-making
Ability to interpret data and turn it into structured next steps
Ability to work during US Eastern Time hours
Eastern Europe / LATAM candidates encouraged (all regions considered)

Benefits

Flexible PTO
Opportunity to improve systems, tools, and workflows

Company

Mineral.io

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Mineral.io is an email marketing company that creates and designs handcrafted email and postcard retention marketing systems for businesses.

Funding

Current Stage
Early Stage
Company data provided by crunchbase