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Orlando Health · 7 hours ago

ServiceNow Solutions Architect

Orlando, FL

Full-time

Hybrid

Senior Level

5+ years exp

Orlando Health is a trusted healthcare organization known for its compassionate care and commitment to the community. They are seeking a ServiceNow Solutions Architect to lead the development and management of enterprise solutions architecture, ensuring alignment with business goals and best practices. The role involves designing and implementing solutions architecture, providing consulting support, and monitoring technology trends.

Health CareHospitalMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Understand business drivers and business capabilities (future and current state) and determine corresponding enterprise system designs and change requirements to drive the organization's targeted business outcomes

Design and lead the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities and business requirements

Manage and develop the architecture for a broader scope of projects, working closely with application architects that manage and design architecture for a single project or initiative

Provide consulting support to application architects within projects to ensure the project is aligned with the overall enterprise architecture

Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements

Understand technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models

Understand, advocate and augment the principles of information technology strategies

Analyze the business-IT environment (run, grow and transform the business) to detect critical deficiencies, and recommend solutions for improvement (systems of record, differentiation and innovation)

Analyze the technology industry, competitors and market trends, and determine their potential impact on the enterprise

Define the principles, guidelines, standards and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision

Design and direct the governance activities associated with ensuring solutions architecture assurance and compliance

Develop a roadmap for the evolution of the enterprise application portfolio from future to current state (as defined by the solutions architecture)

Facilitate the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations

Consult with application and infrastructure development projects to fit systems or infrastructure to architecture and identify when it is necessary to modify projects to accommodate the solutions architecture

Identify the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the solutions architecture

Document all solution architecture design and analysis work

Work closely with the program management office (PMO) or project management office to ensure the execution of plans corresponds with what is being promised

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards

Maintains compliance with all Orlando Health policies and procedures

Provides level 3 support on assigned products

Participates in On-Call support

Qualification

ServiceNowTechnical architectureApplication developmentAgile methodsEnterprise architectureAnalytical skillsPlanning skillsOrganizational savvyLeadership skillsCommunication skills

Required

ServiceNow experience required

Bachelor's degree in computer science, system analysis or a related study, or equivalent experience

Minimum of five (5) years of experience in at least two (2) IT solution development disciplines, including technical architecture, network management, application development, middleware, database management or operations

Good understanding of strategic and new and emerging technology trends, and the practical application of existing, new and emerging technologies to new and evolving business and operating models

Understanding of agile methods and processes, and capability of supporting agile project teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt

Exceptional interpersonal skills, including teamwork, facilitation and negotiation

Strong leadership skills

Excellent analytical and technical skills

Excellent written and verbal communication skills

Excellent planning and organizational skills

Knowledge of all components of an enterprise technical architecture

Knowledge of financial models and budgeting

Excellent understanding of application development methodologies and infrastructure and network architecture

Ability to work with developers in an in-and-out outsourced environment

Organizationally savvy, with a good understanding of the enterprise's political climate and how to navigate, influence and persuade political waters

Preferred

Exposure to multiple, diverse technologies and processing environments

Role may also require specific experience with solutions and products (Laboratory, Imaging, Supply Chain, Revenue Cycle, Allied Health, and other healthcare related disciplines)

Benefits

Student loan repayment

Tuition reimbursement

FREE college education programs

Retirement savings

Paid paternity leave

Fertility benefits

Back up elder and childcare

Pet insurance

PTO/Holidays

Company

Orlando Health

Glassdoor3.9

Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.

Founded in 1918

Orlando, Florida, USA

10001+ employees

https://www.orlandohealth.com/

H1B Sponsorship

Orlando Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (6)

2023 (2)

2022 (4)

2021 (3)

2020 (1)