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YMCA of the USA · 7 hours ago

Donor Database Manager

Louisville, KY

Full-time

Onsite

Mid Level

3+ years exp

YMCA of the USA is committed to advancing philanthropic goals through effective donor management. The Donor Database Manager oversees the integrity of fundraising data, supports gift processing, and conducts prospect research to enhance donor engagement and campaign performance.

Career PlanningCommunities

Responsibilities

Manage all aspects of the Raiser’s Edge database including data entry, constituent record updates, gift processing, and list generation

Maintain data integrity and perform regular data clean-up and audits

Process and acknowledge gifts, pledges, and recurring donations in a timely and accurate manner

Generate reports for fundraising campaigns, donor segments, appeals, and board presentations

Collaborate closely with Finance and IT—and in coordination with Marketing and Operations as needed—to support aligned systems, workflows, and reporting that ensure accurate gift reconciliation, strong data integrity, and timely revenue and campaign insights for the Development team

Develop and manage queries, exports, and mailing lists for direct mail, email, and event invitations

Support prospect research and donor analysis using Raiser’s Edge and online tools

Train staff on database procedures and best practices as needed

Maintain confidentiality of donor records and adhere to YMCA data privacy policies

Stay current with Raiser’s Edge updates and recommend improvements for database efficiency

Assist in the acknowledgment process and ensure timely tribute notifications and processing logistics

Work with Microsoft Excel, Teams, Red Arc, ThankView, Daxko, and prospecting tools (as needed) to manage, analyze, and communicate data effectively

All other duties as assigned

Qualification

Blackbaud Raiser’s Edge NXTDonor database managementData analysisMicrosoft ExcelData integrityCollaborationProblem-solvingOrganizational skills

Required

Bachelor's degree preferred; experience may be considered in lieu of a degree

Minimum 3-5 years of experience in donor database management, fundraising operations, or data analysis in a nonprofit setting

Familiarity with Blackbaud Raiser's Edge NXT or similar CRM platforms

Strong understanding of donor segmentation, data integrity, and fundraising cycles

Proficient in Microsoft Excel and Microsoft Teams; experience with communication and development tools like Give Lively, Instrumentl and Daxko preferred

Excellent analytical and problem-solving skills with strong attention to detail

Ability to work collaboratively with cross-functional teams and adapt to a fast-paced environment

High level of discretion with confidential donor and financial information

Strong organizational skills, initiative, and follow-through