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YMCA of the USA · 9 hours ago

Learning and Leadership Devlopment Specialist

Raleigh, NC

Full-time

Onsite

Entry, Mid Level

1+ years exp

YMCA of the USA is seeking a Learning and Leadership Development Specialist to manage and optimize learning programs and systems for staff onboarding, training, and professional development. The role focuses on leveraging the Learning Management System and other tools to support effective learning strategies that align with the organization's mission and policies.

Career PlanningCommunities

Responsibilities

Coordinates and supports program management for staff development, including training calendars, registration, class setup, materials, supplies, tracking, and reporting

Assists with post-training follow-up, including communications and learner satisfaction surveys, to extend learning beyond the classroom

Maintains comprehensive records of professional development activities, ensuring accurate, organized, and accessible tracking across the Association

Provides logistical and system support to ensure facilitators have the resources needed to deliver effective and engaging learning experiences

Creates, updates, and implements training content in alignment with Association needs and learning priorities

Supports the planning and execution of key learning events, including the Global Leadership Summit and the All4One annual staff meeting

Promotes Y-USA leadership and program certifications and supports staff in accessing required learning pathways

Leads user experience improvements within the LMS, including software optimization, site architecture, content moderation, and taxonomy application

Manages LMS partnerships (UKG, Y-USA Learning Center) to enhance access to virtual learning, self-paced modules, and innovative technology solutions

Provides thought leadership in leveraging LMS capabilities and emerging technologies—including AI—to strengthen career and leadership development

Develops and oversees LMS reporting processes, ensuring data-driven insights into learning effectiveness and utilization

Serves as the Association’s LinkedIn Learning administrator, connecting courses to learning pathways and supporting staff in navigating the platform

Coordinates host-site logistics for regional and Association learning events, positioning the YMCA as a leader in professional development

Supports cross-departmental project teams to ensure smooth execution of learning initiatives and organizational events. Performs other duties as assigned by supervisor

Qualification

Learning Management SystemsProgram DevelopmentProject ManagementPublic SpeakingCommunication SkillsOrganizational SkillsMulti-lingualTeam EnvironmentRelationship Building

Required

Bachelor's degree in related field preferred or 1-2 years experience managing and supporting Learning Management systems

Experienced and passionate about creating and fostering communities and relationship building through programs

Demonstrated experience in program and personnel development

Ability to effectively manage staff and programs

Exceptional oral, public speaking, and written communication skills

Possess a high level of organization, ability to prioritize and possess the capacity to respond and handle multiple tasks appropriately in a dynamic and fast-paced work environment

Requires a positive attitude, high level of initiative and professionalism, and enjoy working in and creating a strong team environment

Demonstrate initiative, effectively prioritize, and possess strong organizational, analytical, and project management skills

Ability to relate effectively to diverse groups of people from all social and economic segments of the community