Zurich Insurance · 12 hours ago
Express Claims Adjuster II
Stevens Point, WI
Full-time
Hybrid
Entry Level
1+ years expZurich Insurance is a leading provider of travel insurance and assistance. The Express Claims Adjuster II role involves assessing and investigating travel-related claims while providing exceptional customer support throughout the claims process.
Financial ServicesInsuranceProductivity Tools
Responsibilities
Provide exceptional customer support to claimants throughout the claims process
Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days
Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
Communicate with claimants using empathy to gather necessary documentation
Apply policy guidelines to determine coverage and claim validity
Maintain detailed claim records within the internal claims systems
Comply with all statutory and regulatory requirements in all applicable jurisdictions
Qualification
Required
1-2 years of customer service experience
Be eager to learn new skills within the claims and insurance industry
Excellent written and verbal communication skills
An eye for details, supporting thorough investigations and precise documentation
A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment
Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month
Benefits
Job flexibility . We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth . This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.
Take the time you need, for you and your community . We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme.
Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
10001+ employees
H1B Sponsorship
Zurich Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (59)
2023 (61)
2022 (74)
2021 (45)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Leadership Team
Aleksandar Vidovic
CEO
Walter Jopp
Chief Executive Officer - ME Life
Recent News
2026-01-07
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-26
Company data provided by crunchbase