Elevare Branding · 1 week ago
Customer Service Trainer
Fayetteville, NC
Full-time
Onsite
Mid Level
$44K/yr - $47K/yrElevare Branding is a company that specializes in strategic communication and brand experiences. They are seeking a motivated Customer Service Trainer to develop and enhance the performance of customer-facing teams through structured training and consistent service standards.
Marketing & Advertising
Responsibilities
Design and deliver onboarding and ongoing customer service training programs
Facilitate in-person and group training sessions
Monitor performance and provide constructive feedback to team members
Develop training materials, guides, and process documentation
Ensure alignment with company service standards and operational goals
Collaborate with leadership to identify training needs and improvements
Track progress and support continuous skill development
Qualification
Required
Strong communication and presentation skills
Ability to lead, coach, and motivate teams
Professional demeanor with a solution-oriented mindset
Excellent organizational and time management abilities
Comfortable working in a fast-paced, team-driven environment
Commitment to consistency, quality, and accountability
Benefits
Growth opportunities within the company
Skill development and professional training
Supportive and structured work environment
Full-time, stable position
Opportunity to make a direct impact on team performance and client experience
Company
Elevare Branding
At Elevare Branding, we believe every business has a unique story waiting to be told.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase