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Equinox · 1 day ago

Retail Shop Manager on Duty, Fulton Market

Chicago, IL

Part-time

Onsite

Mid Level

$17.35/hr - $17.35/hr

Equinox Group is a high growth collective of the world's most influential lifestyle brands. They are seeking energetic and enthusiastic Retail Shop Managers-on-Duty to direct and motivate the sales team, ensuring operational excellence and the highest level of customer service.

FitnessHealth CareLifestyle

No H1B

Responsibilities

Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)

Coaches and develops Style Advisors in selling tactics, tools and understanding key business metrics

Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox

Maintain knowledge of all club and Shop services, programs and products

Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies

Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks

Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff

Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage

Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code

Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients

Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit

Complies with and enforces all company policies and procedures; embraces and supports company initiatives

Communicates clearly and effectively at all levels with both tact and diplomacy

Qualification

Customer service experienceLeadershipTime managementOrganizational skillsProblem solvingCommunication skillsIntegrityAdaptability

Required

Proven leadership ability, and the ability to take direction

Experience in a customer service business; preferably in retail

Hardworking and diligent, possessing both honesty and personal integrity

Excellent time management, organizational, problem solving and communication skills

Ability to utilize new techniques and ideas

Be available to work a varied schedule, based on the needs of our unique retail business

Benefits

We offer competitive salary, benefits and industry leading commission opportunities for club employees

Complimentary Club membership

30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

Company

Equinox

Glassdoor3.5

Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands that includes Equinox Fitness Clubs, SoulCycle, and Equinox Hotels Equinox was built on the notion that fitness can empower a life well-lived and foster a strong community of high-performance individuals.

Founded in 1991