Five Star Automotive Group · 1 week ago
Call Center / Customer Service
Middleburg Heights, OH, 44130, US
Full-time
Onsite
New Grad, Entry LevelFive Star Automotive Group is seeking an Experienced Call Center/ Customer Service Representative at Honda of Middleburg Heights. The role involves answering inbound calls, setting appointments, and responding to customer inquiries while maintaining positive relationships with teammates and management.
Automotive
Responsibilities
Answer inbound calls from our own service customers and Set Appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Follow up with customers as needed to reset any missed appointments
Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize our computer tracking system daily
Qualification
Required
Previous Call Center Experience
Comfortable interacting via the Phone for an 8 hour shift
Excel in Customer Service and have Proven Communication Skills
Previous Customer Service experience a must!
Excellent computer skills required
Valid Driver's License
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Saturday Lunches
Family owned and operated
Long term job security
Discounts on products and services
Company
Five Star Automotive Group
Five Star Automotive Group is a car dealership that specializes in BMW, Nissan, Ford, and Hyundai vehicles in Warner Robins, Georgia.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageRecent News
Business Journals
2023-05-12
Company data provided by crunchbase