Weaver Street Market ยท 1 day ago
Grocery Wellness Manager
Carrboro Store - Carborro, NC 27510
Full-time
Onsite
Mid, Senior Level
3+ years expWeaver Street Market is a community-oriented grocery store, and they are seeking a Grocery Wellness Manager to lead the Grocery and Wellness departments. This role is responsible for ensuring exceptional customer service, managing operations, staffing, and compliance while fostering a positive team environment.
Retail
Responsibilities
Direct daily operations of the Grocery and Wellness departments, including packaged grocery, wellness, refrigerated, and frozen products. Oversee scheduling, staffing, ordering, receiving, stocking, merchandising, and customer service
Monitor department financial health and take appropriate action to meet goals for margin, sales per labor hour, and other key performance indicators. Analyze data and trends, make business adjustments, and collaborate with other departments
Hire, train, coach, supervise, and develop staff. Set clear goals and expectations, provide regular feedback, and complete performance appraisals and other personnel actions in a timely manner
Work sales floor shifts to maintain operations and support staff
Resolve customer concerns and solicit input to improve the shopping experience. Ensure excellent service standards and adherence to our Diversity, Equity and Inclusion co-op values and policies
Maintain compliance with all safety, food safety, and regulatory standards. Monitor department conditions to ensure safe and sanitary work and shopping environments
Partner with Merchandising on promotional displays, end caps, and seasonal planning. Identify and recommend new products and services that align with customer needs and co-op product policy
Foster a positive team environment built on trust, respect, and open communication. Promote cross-training and staff development to support flexibility and career growth for employees
Serve as Manager on Duty, including store opening and closing procedures and overall operations
Use Microsoft Teams to check department messages, store/unit updates, and co-op-wide news. Post, respond, and moderate as needed to support clear and respectful communication among all employees
Provide written and verbal reports, updates, and communications for staff knowledge and understanding
Actively participate in management meetings, retreats, and store meetings
Perform other duties as assigned to support Weaver Street Market and its mission
Qualification
Required
High school diploma or equivalent work experience
3+ years of experience in grocery, wellness, or related retail operations
Proficiency with Microsoft Office (Word, Excel) and inventory or Point of Sale systems
Ability to obtain forklift certification if required by location
Must be 18 years or older
A working knowledge of English is required for this customer-facing role
Preferred
Some college education, especially in Business or a related field or equivalent experience
At least 1 year of management experience
Experience with finance and cost accounting, including margin analysis and sales per labor hour
Familiarity with Microsoft Teams and/or Paycom applications
Knowledge of natural foods and wellness products
Prior experience in a cooperative or mission-driven retail environment
Familiarity with merchandising and seasonal planning
Company
Weaver Street Market
We are a North Carolina-based co-op grocery store that focuses on Local, Game Changer, and Co-op produced products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Portia Hackett
E.Q.U.I.T.Y. Alliance Founder
Company data provided by crunchbase