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Macy's · 1 day ago

Sitewide Associate

151 West 34th Street, New York, NY, 10001, US

Full-time

Onsite

New Grad, Entry Level

$91K/yr - $152K/yr

Macy's is a storied retail company that has been a part of America's fabric for over 160 years. The Site Merchandising sitewide associate will support the digital customer strategy and operations, optimizing product discovery and selection while collaborating with cross-functional teams to drive business priorities.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Build trusting cross-functional relationships in a POD working group setting, including Site Merchandising, Merchandising, Marketing, Product Management, Analytics, UX, Customer Experience, CRM/Loyalty and Technology

Partner with Site Merchandising and GFOB Strategy to identify digital enhancement ideas/needs based on knowledge of the category, industry trends and customer behaviors

Use key Site & Product analytics metrics for customer satisfaction, conversion & revenue and your strategic problem-solving skills to guide business priorities

Own alignment of business priorities through development of rolling backlog. Ability to prioritize business backlog as part of Product Operating Model

Have excellent communication to ensure that your business partners feel involved and informed at all times through transparent communication

Develop and lead business scale plan for Products

Leverage internal experimentation to A/B test business priorities for scalability

Be a champion for the business and user experience, and voice of the customer

Be the subject matter expert on competitive landscapes

Qualification

Analytical RigorCollaboration & InfluenceStrategic ThinkingTechnical PartnershipCustomer-Centric InnovationPerformance MeasurementBusiness AcumenCreative Problem SolvingProject Leadership

Required

Candidates with a bachelor's degree or equivalent work experience in Digital and/or Retail Merchandising are encouraged to apply

Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel

Occasionally required to move about the workplace and reach with hands and arms

Requires close vision

Able to work a flexible schedule based on department and company needs

Proven ability to analyze both quantitative and qualitative data to evaluate performance, drive business decisions, and measure impact; leverages insights to inform prioritization and strategic direction

Creative and team-oriented, with a strong ability to build partnerships across all levels of the organization; skilled in influencing cross-functional teams and aligning stakeholders around shared goals

Anticipates business needs and navigates operational complexities to define strategic objectives, communicate impacts, and contribute to long-term planning

Collaborates closely with technology and POD teams to understand and evaluate technical constraints, capabilities, and opportunities, ensuring alignment between business goals and technical execution

Identifies key use cases and supports journey mapping and hypothesis development to enhance the customer experience and inform product or initiative design

Defines and tracks key performance indicators (KPIs) and engagement metrics to assess outcomes, optimize performance, and support continuous improvement

Understands operational intricacies and strategic priorities; able to synthesize this understanding to guide decision-making and execution

Balances creative, strategic, and technical thinking to deliver innovative solutions to complex business challenges

Adept at managing multiple initiatives simultaneously; consistently meets tight deadlines while maintaining high-quality outcomes and driving measurable business value

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Tuition reimbursement

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)