Boyd Group Services Inc. · 5 days ago
Inside Sales Representative
Elmhurst, Illinois
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrGlass America is currently seeking a full-time Customer Service Representative (CSR). The Inside Sales Representative will provide effective customer service, answer inbound calls, and present quotes based on customer needs while utilizing available resources to provide accurate information about products and services.
AutomotivePublic Relations
Responsibilities
The Inside Sales Representative (ISR) will provide effective and outstanding customer service, answer inbound calls from prospective customers and present quotes and recommendations based on the customer's needs
Communicate and explain to customers our auto glass products, appropriately respond to inquiries and questions and utilize available resources to provide accurate information about our professional service and our competitive pricing
Follow our step by step process to provide quotes on our competitively priced installation and repair services
Explain to customers our auto glass products, lifetime workmanship warranty and value proposition
Book the appointment and process the order, operating with a sense of urgency throughout the call
Utilize our software to make a note of all conversations, enter sales information and update customer records as needed
Professionally handle customer interactions and general inquiries, both over the phone and through email
Make follow-up communication on all estimates that have been written but not sold
Qualification
Required
Call center, care center, customer service and/or sales experience is preferred but not required
Experience using a PC with various software packages
Good data entry and typing skills
Problem solving (i.e. customer complaints, competitive issues)
Ability to sit for long periods of time
Preferred
Bilingual speaking skills a plus!
Benefits
Eligible for health benefits on your first day of work!
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
Company
Boyd Group Services Inc.
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries.
Founded in 1990
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.31BKey Investors
CIBC World Markets
2025-12-09Post Ipo Debt· $675M
2025-10-30Post Ipo Debt· $376.63M
2025-10-29Post Ipo Equity· $897M
Leadership Team
Brian Kaner
President & CEO
Recent News
Canada NewsWire
2025-12-10
2025-11-13
Canada NewsWire
2025-11-08
Company data provided by crunchbase