Apply on Employer Site

GEICO · 1 day ago

GEICO Customer Service Representative

Virginia Beach, VA

Full-time

Onsite

Entry Level

$20.65/hr - $25.81/hr

1+ years exp

GEICO is a leading insurance company that values innovation and customer service. They are seeking Customer Service Representatives to provide excellent service to policyholders by answering billing questions, making policy changes, and offering recommendations.

Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile

No H1B

Responsibilities

Answering billing questions

Making policy changes

Providing recommendations

Qualification

Customer service experienceActive listeningComputer skillsFast-paced environmentHigh school diplomaBachelor's degreeP&C licenseWillingness to learnFeedback openness

Required

Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction

Ability to work and grow in a fast-paced, high-volume call center environment

Willingness to learn new skills and ability to adjust to changes quickly

Open to feedback to support your performance and development

Solid computer and multi-tasking skills

Minimum of high school diploma or equivalent

Preferred

12+ months of contact center or customer facing service experience

A bachelor's degree or higher

Active Personal Lines or P&C license

Benefits

10% evening differential for applicable shifts

20% weekend differential for applicable shifts

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.

Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.

Access to additional benefits like mental healthcare as well as fertility and adoption assistance.

Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company

GEICO

Glassdoor2.7

GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.

Founded in 1936

Chase, Maryland, USA

10001+ employees