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Encova Insurance · 2 months ago

Inside Property Adjuster (Property Specialist II)

United States

Full-time

Remote

Senior Level

$55K/yr - $88K/yr

5+ years exp

Encova Insurance is seeking an Inside Property Adjuster (Property Specialist II) for a home-based opening. The role involves investigating, evaluating, estimating, and processing property claims primarily through phone and internal communication channels.

Commercial InsuranceHealth InsuranceInsurance

Comp. & Benefits

No H1B

Responsibilities

Investigate, evaluate, estimate and process property claims primarily by phone or other internal communication channels

Work in claims operations handling primarily: Personal and commercial losses including structure, contents, ALE, scheduled property and business income losses, Contents claims, Coverage questions

Provide customizable claims service to our insureds by appropriately assigning preferred contractors and/or independent adjusters to assist with field work

Review work of all assigned independent adjusters and preferred contractors for quality and timely service

Assist resolution specialists with tasks assigned, such as assisting with contents valuation and depreciation holdback

Comply with claims organization’s policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms, and reports and negotiation and settlement of claims

Must be capable of investigating and closing a minimum average of 70 (85 for primarily contents) elements per month

Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request

Serve as a member of claims and other company integrated teams as assigned

Obtain and maintain all applicable adjusters licensing

Must pass the claims adjuster license exam(s) for applicable states within 6 months of being hired

Maintain open lines of communication with agents, sales representatives, marketing and underwriting associates

Perform other duties as assigned

Qualification

Property claims handlingClaims settlement techniquesAdjusters licensingNegotiation skillsPeople skillsJudgmentInsurance educationCollege degreeCommunication skills

Required

Experience as an Encova Insurance inside property specialist or its equivalent in the industry

5 years' property experience handling residential and commercial losses strongly preferred

Achieved an overall performance rating of at least 'Meets Expectations' in the last two annual performance reviews

Demonstrate the skills and abilities listed in the resolution specialist job description

Demonstrate good judgment in making decisions

Good communication skills

Excellent people skills including positive, professional working relationships with associates, peers, agents, sales representatives, underwriters, marketing personnel and the public

Good negotiation skills

Satisfactory setup and monitoring of all claims

Thorough knowledge of claims settlement techniques

Knowledge of Encova's personal and commercial policy products

Knowledge of current legal decisions affecting claims handling

Knowledge of company procedures, policies and practices

A college degree or equivalent in insurance or business is required

Obtain and maintain all applicable adjusters licensing

Must pass the claims adjuster license exam(s) for applicable states within 6 months of being hired