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Ballston Spa National Bank · 20 hours ago

Relationship Manager

Latham,NY,US

Full-time

Onsite

Mid, Senior Level

2+ years exp

Ballston Spa National Bank is a community-minded financial institution established in 1838, seeking an enthusiastic Relationship Manager to join their team. The role involves providing client services, operational leadership, and coaching branch staff to enhance customer satisfaction and grow market share.

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Responsibilities

Primary service provider and reviews client product needs, cross sells appropriate bank products and makes referrals to other lines of business to meet branch goals

Able to facilitate complex banking transactions, and identify opportunities to expand existing customer relationships

Meets established branch sales goals

Provides leadership through coaching, training, and mentoring of branch staff including ongoing timely performance feedback

Create a positive working environment with a focus on customer service and team development

Participates in community activities to network with clients and potential clients

Enforce or ensure compliance with all laws and regulations governing financial institutions