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TForce Freight · 6 hours ago

Coordinator, Revenue Recovery - TForce Freight

Dallas, TX

Full-time

Onsite

New Grad, Entry Level

TForce Freight is a global leader in logistics, dedicated to improving efficiency in freight solutions. The Coordinator, Revenue Recovery is responsible for verifying billing accuracy, correcting discrepancies, and communicating results to prevent future issues.

RailroadTransportation

No H1B

U.S. Citizen Only

Responsibilities

Inspects shipments for proper National Motor Freight Classification (NMFC) descriptions and proper weights

Produces electronic Freight Inspection Reports that provide details regarding shipment dimensions, cubes, densities and proper NMFC descriptions, including detailed photographs and documentation

Corrects billing in CBIL to ensure applicable freight charges are calculated and properly invoiced and enters all necessary documentation in the Edge system

Produces weekly Excel spreadsheets detailing activities

Works to prevent future errors through interaction with customers and Sales by providing education in freight descriptions, proper weights and shipping procedures

Receives internal and external customer requests to resolve matters on a timely basis

Maintains task log to prioritize customer requests and to ensure effective and timely resolution

Researches customer requests to determine appropriate resolutions